Leela Ltd, Rochdale: patient reviews and CQC rating

What patients say about Leela Ltd

Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.

On overall experience it is 5th of the 20 practices in Rochdale with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (79%). 128 patients answered the survey (response rate 20%).

In the Friends and Family Test for July 2026, 95% of 151 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Leela Ltd is Good, published in October 2016. All 5 key questions are rated Good.

4,336 patients were registered at Leela Ltd in September 2026, almost the same as a year earlier.

13% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,853 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 2,130 appointments a month, or 491 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 56% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).

58% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for COPD (4.8% against 1.9%), peripheral arterial disease (1.0% against 0.6%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 45.8 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 79.2 years for women and 74.5 for men (England: 83.0 and 79.1).

47% of the practice's patients live in the M24 postcode district, followed by OL11 (37%), OL16 (8%) and OL12 (2%). 97% live in Rochdale, the council area the practice is in.