Swanley & Rural PCN: primary care network practices and patient survey
Swanley & Rural PCN is a primary care network of 2 GP practices with 37,232 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,129 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Swanley & Rural PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at Braeside Surgery to 73% at The Cedars Surgery, with a median of 67% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Braeside Surgery has the highest share finding it easy to get through by phone (42%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Cedars Surgery | 24,939 | 73% | 36% | Good | 3,043 |
| Braeside Surgery | 12,293 | 60% | 42% | Good | 3,320 |
Results for the network as a whole, from 220 responses, against Kent and Medway and England.
| Survey question | Swanley & Rural PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 69% | 73% | 77% |
| Easy to contact by phone | 38% | 48% | 57% |
| Easy to contact via the website | 55% | 52% | 58% |
| Easy to contact via the NHS App | 48% | 50% | 54% |
| Reception team helpful | 76% | 82% | 85% |
| Last contact good | 60% | 67% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 87% | 89% | 90% |
There are 3,129 registered patients per full-time-equivalent qualified GP in Swanley & Rural PCN, more than England's 2,171 and Kent and Medway's 2,419. Practices recorded 581 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 27% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | Swanley & Rural PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 3,129 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 581 | 457 | 510 |
| Face-to-face appointments | 56% | 62% | 63% |
| Same day as booked | 27% | 41% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 22% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Swanley & Rural PCN is palliative care (1.1% against 0.6%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | Swanley & Rural PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% | 7,474 |
| Depression | 18+ yrs | 18.5% | 14.3% | 5,468 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,428 |
| Asthma | 6+ yrs | 5.8% | 6.6% | 2,023 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,504 |
| Cancer | All ages | 4.9% | 3.8% | 1,814 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,117 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,106 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 857 |
| COPD | All ages | 2.0% | 1.9% | 759 |
| Heart failure | All ages | 1.3% | 1.1% | 497 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 380 |
| Palliative care | All ages | 1.1% | 0.6% | 413 |
| Serious mental illness | All ages | 1.0% | 1.0% | 360 |
| Dementia | All ages | 0.9% | 0.8% | 347 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 132 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 231 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 199 |
| Learning disability | All ages | 0.5% | 0.6% | 177 |
- Dartford Model PCN (3 practices)
- Dover Town PCN (3 practices)
- Folkestone Hythe & Rural PCN (7 practices)
- Gillingham South PCN (4 practices)
- Sevenoaks PCN (8 practices)
- The Marsh PCN (3 practices)
- Total Health Excellence East PCN (4 practices)
- Tunbridge Wells PCN (8 practices)
Which practices are in Swanley & Rural PCN?
Braeside Surgery and The Cedars Surgery.
How do patients rate Swanley & Rural PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Swanley & Rural PCN cover?
37,232 registered patients across 2 practices in September 2026.
How many patients per GP does Swanley & Rural PCN have?
3,129 per full-time-equivalent qualified GP, against 2,171 across England.