South (IW) PCN: primary care network practices and patient survey
South (IW) PCN is a primary care network of 3 GP practices with 41,588 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,762 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in South (IW) PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at South Wight Medical Practice to 81% at Ventnor Medical Centre, with a median of 77% (England: 77%). None differs from England by more than the survey's margin of error. South Wight Medical Practice has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Ventnor Medical Centre | 8,136 | 81% | 65% | Good | 2,156 |
| The Bay Medical Practice | 26,934 | 77% | 47% | Good | 1,564 |
| South Wight Medical Practice | 6,518 | 74% | 72% | Good | 2,507 |
Results for the network as a whole, from 364 responses, against Hampshire and Isle of Wight and England.
| Survey question | South (IW) PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 62% | 55% | 58% |
| Easy to contact via the NHS App | 55% | 51% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 73% | 70% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,762 registered patients per full-time-equivalent qualified GP in South (IW) PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 689 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 32% of appointments took place on the day they were booked (England: 45%).
34% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | South (IW) PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,762 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 689 | 526 | 510 |
| Face-to-face appointments | 69% | 58% | 63% |
| Same day as booked | 32% | 43% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 34% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in South (IW) PCN is peripheral arterial disease (1.7% against 0.6%).
| Condition register | Age group | South (IW) PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 24.4% | 15.2% | 10,210 |
| Depression | 18+ yrs | 14.6% | 14.3% | 5,255 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 3,442 |
| Asthma | 6+ yrs | 9.0% | 6.6% | 3,628 |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% | 2,662 |
| Cancer | All ages | 6.2% | 3.8% | 2,574 |
| Coronary heart disease | All ages | 4.4% | 3.0% | 1,833 |
| Atrial fibrillation | All ages | 3.7% | 2.2% | 1,534 |
| COPD | All ages | 3.2% | 1.9% | 1,316 |
| Stroke and TIA | All ages | 3.1% | 1.9% | 1,280 |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% | 568 |
| Heart failure | All ages | 2.2% | 1.1% | 920 |
| Peripheral arterial disease | All ages | 1.7% | 0.6% | 700 |
| Serious mental illness | All ages | 1.4% | 1.0% | 585 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 449 |
| Dementia | All ages | 1.1% | 0.8% | 477 |
| Palliative care | All ages | 1.1% | 0.6% | 457 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 355 |
| Learning disability | All ages | 0.8% | 0.6% | 352 |
- Central & West (IW) PCN (3 practices)
- East Hants PCN (6 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- North & East (IW) PCN (6 practices)
- Southampton West PCN (9 practices)
Which practices are in South (IW) PCN?
South Wight Medical Practice, The Bay Medical Practice and Ventnor Medical Centre.
How do patients rate South (IW) PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South (IW) PCN cover?
41,588 registered patients across 3 practices in September 2026.
How many patients per GP does South (IW) PCN have?
1,762 per full-time-equivalent qualified GP, against 2,171 across England.