Newton West PCN: primary care network practices and patient survey
Newton West PCN is a primary care network of 3 GP practices with 37,184 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 1,734 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Newton West PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Albany Surgery to 81% at Bovey Tracey and Chudleigh Practice, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Kingskerswell and Ipplepen Medical Practice has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bovey Tracey and Chudleigh Practice | 14,936 | 81% | 47% | Good | 1,470 |
| Kingskerswell and Ipplepen Medical Practice | 12,377 | 75% | 50% | Outstanding | 2,149 |
| Albany Surgery | 9,871 | 70% | 33% | Good | 1,786 |
Results for the network as a whole, from 376 responses, against Devon and England.
| Survey question | Newton West PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 44% | 59% | 57% |
| Easy to contact via the website | 60% | 62% | 58% |
| Easy to contact via the NHS App | 45% | 55% | 54% |
| Reception team helpful | 80% | 87% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,734 registered patients per full-time-equivalent qualified GP in Newton West PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 640 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Newton West PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,734 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 640 | 626 | 510 |
| Face-to-face appointments | 56% | 54% | 63% |
| Same day as booked | 53% | 45% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 28% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Newton West PCN is atrial fibrillation (3.5% against 2.2%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Newton West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% | 7,426 |
| Depression | 18+ yrs | 13.7% | 14.3% | 4,209 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 2,943 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 2,266 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 2,060 |
| Cancer | All ages | 5.3% | 3.8% | 1,978 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 1,460 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,320 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,015 |
| COPD | All ages | 2.1% | 1.9% | 797 |
| Heart failure | All ages | 1.2% | 1.1% | 437 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 347 |
| Dementia | All ages | 1.0% | 0.8% | 385 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 285 |
| Serious mental illness | All ages | 0.8% | 1.0% | 291 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 283 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 132 |
| Learning disability | All ages | 0.6% | 0.6% | 240 |
| Palliative care | All ages | 0.3% | 0.6% | 127 |
- North Dartmoor PCN (5 practices)
- Outer Exeter PCN (6 practices)
- South Dartmoor and Totnes PCN (5 practices)
- Templer Care Network PCN (4 practices)
- The Coastal Network PCN (2 practices)
Which practices are in Newton West PCN?
Albany Surgery, Bovey Tracey and Chudleigh Practice and Kingskerswell and Ipplepen Medical Practice.
How do patients rate Newton West PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Newton West PCN cover?
37,184 registered patients across 3 practices in September 2026.
How many patients per GP does Newton West PCN have?
1,734 per full-time-equivalent qualified GP, against 2,171 across England.