Templer Care Network PCN: primary care network practices and patient survey
Templer Care Network PCN is a primary care network of 4 GP practices with 35,170 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,873 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Templer Care Network PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Kingsteignton Medical Practice to 83% at Buckland Surgery, with a median of 74% (England: 77%). None differs from England by more than the survey's margin of error. Devon Square Surgery has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Buckland Surgery | 3,892 | 83% | 41% | Good | 1,618 |
| Devon Square Surgery | 9,518 | 75% | 64% | Good | 1,601 |
| Cricketfield Surgery | 10,227 | 73% | 47% | Good | 2,428 |
| Kingsteignton Medical Practice | 11,533 | 72% | 30% | Good | 1,856 |
Results for the network as a whole, from 453 responses, against Devon and England.
| Survey question | Templer Care Network PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 45% | 59% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | 47% | 55% | 54% |
| Reception team helpful | 82% | 87% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 64% | 70% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,873 registered patients per full-time-equivalent qualified GP in Templer Care Network PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 481 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Templer Care Network PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,873 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 481 | 626 | 510 |
| Face-to-face appointments | 60% | 54% | 63% |
| Same day as booked | 33% | 45% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 24% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Templer Care Network PCN is rheumatoid arthritis (1.0% against 0.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Templer Care Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.5% | 15.2% | 6,217 |
| Depression | 18+ yrs | 14.9% | 14.3% | 4,298 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 2,636 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 2,266 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,370 |
| Cancer | All ages | 4.1% | 3.8% | 1,469 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,260 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 1,014 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 832 |
| COPD | All ages | 2.3% | 1.9% | 815 |
| Heart failure | All ages | 1.1% | 1.1% | 396 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 308 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 287 |
| Dementia | All ages | 0.9% | 0.8% | 331 |
| Serious mental illness | All ages | 0.9% | 1.0% | 323 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 129 |
| Learning disability | All ages | 0.7% | 0.6% | 264 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 259 |
| Palliative care | All ages | 0.3% | 0.6% | 96 |
- Newton West PCN (3 practices)
- North Dartmoor PCN (5 practices)
- Outer Exeter PCN (6 practices)
- South Dartmoor and Totnes PCN (5 practices)
- The Coastal Network PCN (2 practices)
Which practices are in Templer Care Network PCN?
Buckland Surgery, Cricketfield Surgery, Devon Square Surgery and Kingsteignton Medical Practice.
How do patients rate Templer Care Network PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Templer Care Network PCN cover?
35,170 registered patients across 4 practices in September 2026.
How many patients per GP does Templer Care Network PCN have?
1,873 per full-time-equivalent qualified GP, against 2,171 across England.