The Coastal Network PCN: primary care network practices and patient survey
The Coastal Network PCN is a primary care network of 2 GP practices with 37,761 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,899 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in The Coastal Network PCN with survey results, the share of patients describing their overall experience as good ranges from 88% at Dawlish Medical Group to 89% at Channel View Medical Practice, with a median of 89% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Dawlish Medical Group has the highest share finding it easy to get through by phone (66%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Channel View Medical Practice | 22,122 | 89% | 65% | Good | 1,963 |
| Dawlish Medical Group | 15,639 | 88% | 66% | Good | 1,814 |
Results for the network as a whole, from 215 responses, against Devon and England.
| Survey question | The Coastal Network PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 66% | 59% | 57% |
| Easy to contact via the website | 55% | 62% | 58% |
| Easy to contact via the NHS App | 47% | 55% | 54% |
| Reception team helpful | 90% | 87% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 83% | 70% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,899 registered patients per full-time-equivalent qualified GP in The Coastal Network PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 719 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
33% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | The Coastal Network PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,899 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 719 | 626 | 510 |
| Face-to-face appointments | 64% | 54% | 63% |
| Same day as booked | 33% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 33% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in The Coastal Network PCN is learning disability (1.1% against 0.6%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | The Coastal Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 22.5% | 15.2% | 7,290 |
| Depression | 18+ yrs | 14.9% | 14.3% | 4,120 |
| Asthma | 6+ yrs | 8.9% | 6.6% | 2,770 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 2,429 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 1,847 |
| Cancer | All ages | 5.8% | 3.8% | 1,883 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 1,456 |
| Atrial fibrillation | All ages | 3.9% | 2.2% | 1,275 |
| Stroke and TIA | All ages | 3.2% | 1.9% | 1,044 |
| COPD | All ages | 2.7% | 1.9% | 891 |
| Heart failure | All ages | 1.3% | 1.1% | 423 |
| Dementia | All ages | 1.2% | 0.8% | 396 |
| Serious mental illness | All ages | 1.2% | 1.0% | 377 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 318 |
| Learning disability | All ages | 1.1% | 0.6% | 349 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 273 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 318 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 72 |
| Palliative care | All ages | 0.3% | 0.6% | 113 |
- Newton West PCN (3 practices)
- North Dartmoor PCN (5 practices)
- Outer Exeter PCN (6 practices)
- South Dartmoor and Totnes PCN (5 practices)
- Templer Care Network PCN (4 practices)
Which practices are in The Coastal Network PCN?
Channel View Medical Practice and Dawlish Medical Group.
How do patients rate The Coastal Network PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does The Coastal Network PCN cover?
37,761 registered patients across 2 practices in September 2026.
How many patients per GP does The Coastal Network PCN have?
1,899 per full-time-equivalent qualified GP, against 2,171 across England.