Dawlish Medical Group, Dawlish: patient reviews and CQC rating
Dawlish Medical Group is a GP practice in Dawlish with 15,639 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 8.6 full-time-equivalent qualified GPs, or 1,814 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dawlish Medical Group
Its best result against England is the share who described their last contact with the practice as good: 92%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (90%). 107 patients answered the survey (response rate 40%).
| Survey question | Dawlish Medical Group | Devon | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 66% | 59% | 57% |
| Easy to contact via the website | 56% | 62% | 58% |
| Easy to contact via the NHS App | 38% | 55% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
CQC's overall rating for Dawlish Medical Group is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,639 patients were registered at Dawlish Medical Group in September 2026, up 1.5% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 8.6 full-time-equivalent qualified GPs, there are 1,814 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 3.1 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.6 | 12.5 |
| August 2024 | 7.5 | 10.5 |
| August 2025 | 8.2 | 11.4 |
| August 2026 | 8.6 | 12.0 |
From June 2026 to August 2026 the practice recorded 9,845 appointments a month, or 630 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 29% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dawlish Medical Group | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 630 | 626 | 510 |
| Face to face | 95% | 54% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), chronic kidney disease (8.2% against 4.6%) and atrial fibrillation (3.9% against 2.2%). It has a lower share for osteoporosis (0.5% against 1.2%) and palliative or supportive care needs (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.0% | 15.2% |
| Depression | 18+ yrs | 17.9% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.8% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Learning disability | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Dawlish Medical Group, The Barton Surgery, Barton Terrace, Dawlish, EX7 9QH. Phone: 01626 888877. Website: www.bartonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Channel View Medical Practice | 4.0 km | 89% |
| Haldon House Surgery | 6.0 km | 95% |
| Imperial Surgery | 6.0 km | 90% |
| Rolle Medical Partnership | 6.9 km | 87% |
| Kingsteignton Medical Practice | 9.4 km | 72% |
- Channel View Medical Practice (89% overall experience good)
How do patients rate Dawlish Medical Group?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Dawlish Medical Group as good, above the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at Dawlish Medical Group?
15,639 patients were registered in September 2026, up 1.5% on a year earlier.
What is Dawlish Medical Group's CQC rating?
Good overall, published in March 2020.
How many GPs does Dawlish Medical Group have?
8.6 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,814 patients per GP against 2,171 across England.
Are appointments at Dawlish Medical Group face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dawlish Medical Group's phone number?
01626 888877.