Bovey Tracey and Chudleigh Practice, Newton Abbot: patient reviews and CQC rating
Bovey Tracey and Chudleigh Practice is a GP practice in Newton Abbot with 14,936 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 10.2 full-time-equivalent qualified GPs, or 1,470 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bovey Tracey and Chudleigh Practice
Its best result against England is the share who found it easy to contact the practice through its website: 66%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 47%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 10 practices in Newton Abbot with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (82%). 126 patients answered the survey (response rate 42%).
| Survey question | Bovey Tracey and Chudleigh Practice | Devon | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 47% | 59% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 52% | 55% | 54% |
| Reception team helpful | 84% | 87% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 81% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bovey Tracey and Chudleigh Practice is Good, published in May 2018. One key question is rated differently: Well-led Outstanding. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,936 patients were registered at Bovey Tracey and Chudleigh Practice in September 2026, down 0.8% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 10.2 full-time-equivalent qualified GPs, there are 1,470 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 2.8 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.9 | 14.7 |
| August 2024 | 11.1 | 12.0 |
| August 2025 | 10.2 | 12.7 |
| August 2026 | 10.2 | 12.8 |
From June 2026 to August 2026 the practice recorded 11,670 appointments a month, or 781 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 60% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Bovey Tracey and Chudleigh Practice | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 781 | 626 | 510 |
| Face to face | 47% | 54% | 63% |
| Same day as booked | 60% | 45% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.7% against 2.2%), cancer (5.9% against 3.8%) and stroke or TIA (2.7% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.0 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Bovey Tracey and Chudleigh Practice, Riverside Surgery, Le Molay, Littry Way, Bovey Tracey, Newton Abbot, TQ13 9QP. Phone: 01626 832666. Website: www.towerhousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kingsteignton Medical Practice | 7.2 km | 72% |
| Cricketfield Surgery | 8.2 km | 73% |
| Devon Square Surgery | 8.4 km | 75% |
| Albany Surgery | 8.5 km | 70% |
| Buckland Surgery | 9.2 km | 83% |
- Albany Surgery (70% overall experience good)
- Kingskerswell and Ipplepen Medical Practice (75% overall experience good)
How do patients rate Bovey Tracey and Chudleigh Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Bovey Tracey and Chudleigh Practice as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Bovey Tracey and Chudleigh Practice?
14,936 patients were registered in September 2026, down 0.8% on a year earlier.
What is Bovey Tracey and Chudleigh Practice's CQC rating?
Good overall, published in May 2018.
How many GPs does Bovey Tracey and Chudleigh Practice have?
10.2 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,470 patients per GP against 2,171 across England.
Are appointments at Bovey Tracey and Chudleigh Practice face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bovey Tracey and Chudleigh Practice's phone number?
01626 832666.