Kingskerswell and Ipplepen Medical Practice, Newton Abbot: patient reviews and CQC rating
Kingskerswell and Ipplepen Medical Practice is a GP practice in Newton Abbot with 12,377 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in October 2016. It has 5.8 full-time-equivalent qualified GPs, or 2,149 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingskerswell and Ipplepen Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. With 143 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 7th of the 10 practices in Newton Abbot with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (83%). 143 patients answered the survey (response rate 40%).
| Survey question | Kingskerswell and Ipplepen Medical Practice | Devon | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 50% | 59% | 57% |
| Easy to contact via the website | 59% | 62% | 58% |
| Easy to contact via the NHS App | 49% | 55% | 54% |
| Reception team helpful | 80% | 87% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Kingskerswell and Ipplepen Medical Practice is Outstanding, published in October 2016. All 5 key questions are rated Outstanding.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
12,377 patients were registered at Kingskerswell and Ipplepen Medical Practice in September 2026, up 1.2% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 2,149 patients per GP, close to the England figure of 2,171 and Devon's 1,863. The practice also has 3.8 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 8.9 |
| August 2024 | 7.7 | 11.9 |
| August 2025 | 7.6 | 9.3 |
| August 2026 | 5.8 | 7.9 |
From June 2026 to August 2026 the practice recorded 5,583 appointments a month, or 451 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 39% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Kingskerswell and Ipplepen Medical Practice | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 451 | 626 | 510 |
| Face to face | 83% | 54% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.7% against 2.2%), chronic kidney disease (7.2% against 4.6%) and stroke or TIA (2.8% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 14.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.8 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
Kingskerswell and Ipplepen Medical Practice, The Health Centre, School Road, Kingskerswell, Newton Abbot, TQ12 5DJ. Phone: 01803 874450. Website: www.kkipp.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Buckland Surgery | 3.4 km | 83% |
| Albany Surgery | 3.6 km | 70% |
| Devon Square Surgery | 3.7 km | 75% |
| Cricketfield Surgery | 3.9 km | 73% |
| Southover Medical Practice | 4.8 km | 69% |
- Albany Surgery (70% overall experience good)
- Bovey Tracey and Chudleigh Practice (81% overall experience good)
How do patients rate Kingskerswell and Ipplepen Medical Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Kingskerswell and Ipplepen Medical Practice as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Kingskerswell and Ipplepen Medical Practice?
12,377 patients were registered in September 2026, up 1.2% on a year earlier.
What is Kingskerswell and Ipplepen Medical Practice's CQC rating?
Outstanding overall, published in October 2016.
How many GPs does Kingskerswell and Ipplepen Medical Practice have?
5.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,149 patients per GP against 2,171 across England.
Are appointments at Kingskerswell and Ipplepen Medical Practice face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingskerswell and Ipplepen Medical Practice's phone number?
01803 874450.