Hyndburn Rural PCN: primary care network practices and patient survey
Hyndburn Rural PCN is a primary care network of 6 GP practices with 30,840 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,869 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Hyndburn Rural PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at The Weavers Practice to 79% at Dr Bhat's Surgery, with a median of 65% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. Dr Bhat's Surgery has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Bhat's Surgery | 2,504 | 79% | 82% | Good | 2,347 |
| Great Harwood Medical Group | 9,521 | 77% | 40% | Good | 2,326 |
| King Street Medical Centre | 1,889 | 66% | 75% | Good | – |
| The Clayton Medical Centre | 6,111 | 65% | 41% | Good | 1,107 |
| Dr Gladstone Bello | 2,393 | 64% | 65% | Good | – |
| The Weavers Practice | 8,422 | 59% | 37% | Good | 2,384 |
Results for the network as a whole, from 606 responses, against Lancashire and South Cumbria and England.
| Survey question | Hyndburn Rural PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 68% | 78% | 77% |
| Easy to contact by phone | 48% | 61% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 57% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 67% | 74% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
There are 1,869 registered patients per full-time-equivalent qualified GP in Hyndburn Rural PCN, fewer than England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 468 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists grew by 2.5% over the year (England: shrank 1.1%).
| Measure | Hyndburn Rural PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,869 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 468 | 471 | 510 |
| Face-to-face appointments | 78% | 70% | 63% |
| Same day as booked | 51% | 42% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 20% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Hyndburn Rural PCN is peripheral arterial disease (1.1% against 0.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Hyndburn Rural PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% | 4,172 |
| High blood pressure | All ages | 17.1% | 15.2% | 5,174 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 2,174 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 2,180 |
| Cancer | All ages | 4.4% | 3.8% | 1,333 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,051 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,143 |
| COPD | All ages | 2.5% | 1.9% | 745 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 728 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 714 |
| Serious mental illness | All ages | 1.2% | 1.0% | 363 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 269 |
| Peripheral arterial disease | All ages | 1.1% | 0.6% | 326 |
| Heart failure | All ages | 1.0% | 1.1% | 312 |
| Dementia | All ages | 0.8% | 0.8% | 248 |
| Learning disability | All ages | 0.8% | 0.6% | 240 |
| Palliative care | All ages | 0.8% | 0.6% | 237 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 185 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 83 |
- Barrow Together PCN (8 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Hyndburn Central PCN (5 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Preston North & East PCN (8 practices)
- Western Dales PCN (3 practices)
Which practices are in Hyndburn Rural PCN?
Dr Bhat's Surgery, Dr Gladstone Bello, Great Harwood Medical Group, King Street Medical Centre, The Clayton Medical Centre and The Weavers Practice.
How do patients rate Hyndburn Rural PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Hyndburn Rural PCN cover?
30,840 registered patients across 6 practices in September 2026.
How many patients per GP does Hyndburn Rural PCN have?
1,869 per full-time-equivalent qualified GP, against 2,171 across England.