Fleetwood PCN: primary care network practices and patient survey
Fleetwood PCN is a primary care network of 3 GP practices with 28,129 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 2,794 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Fleetwood PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Broadway Medical Centre to 87% at The Mount View Practice, with a median of 77% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Fleetwood Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Mount View Practice | 12,512 | 87% | 62% | Good | 3,128 |
| Fleetwood Surgery | 6,112 | 77% | 85% | Good | 2,665 |
| Broadway Medical Centre | 9,505 | 67% | 55% | Good | 2,519 |
Results for the network as a whole, from 326 responses, against Lancashire and South Cumbria and England.
| Survey question | Fleetwood PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 65% | 61% | 57% |
| Easy to contact via the website | 61% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 57% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 72% | 74% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
There are 2,794 registered patients per full-time-equivalent qualified GP in Fleetwood PCN, more than England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 541 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 58% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Fleetwood PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,794 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 541 | 471 | 510 |
| Face-to-face appointments | 65% | 70% | 63% |
| Same day as booked | 58% | 42% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 23% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Fleetwood PCN is heart failure (2.2% against 1.1%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | Fleetwood PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 26.4% | 14.3% | 6,028 |
| High blood pressure | All ages | 19.6% | 15.2% | 5,593 |
| Diabetes | 17+ yrs | 10.0% | 7.9% | 2,325 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,165 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 1,448 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 1,287 |
| Cancer | All ages | 4.5% | 3.8% | 1,275 |
| COPD | All ages | 3.5% | 1.9% | 1,014 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 861 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 765 |
| Heart failure | All ages | 2.2% | 1.1% | 632 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 231 |
| Serious mental illness | All ages | 1.6% | 1.0% | 464 |
| Epilepsy | 18+ yrs | 1.3% | 0.8% | 286 |
| Dementia | All ages | 1.1% | 0.8% | 317 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 260 |
| Palliative care | All ages | 1.1% | 0.6% | 301 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 297 |
| Learning disability | All ages | 0.5% | 0.6% | 157 |
- Barrow Together PCN (8 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Torentum PCN (3 practices)
- Western Dales PCN (3 practices)
- Wyre Bridge (2 practices)
- Wyre Integrated Network Ltd PCN (4 practices)
Which practices are in Fleetwood PCN?
Broadway Medical Centre, Fleetwood Surgery and The Mount View Practice.
How do patients rate Fleetwood PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Fleetwood PCN cover?
28,129 registered patients across 3 practices in September 2026.
How many patients per GP does Fleetwood PCN have?
2,794 per full-time-equivalent qualified GP, against 2,171 across England.