Exeter City PCN: primary care network practices and patient survey
Exeter City PCN is a primary care network of 5 GP practices with 31,565 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,806 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Exeter City PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at St Leonard's Practice to 91% at Barnfield Hill Surgery, with a median of 82% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Barnfield Hill Surgery has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Barnfield Hill Surgery | 8,618 | 91% | 88% | Good | 1,821 |
| Whipton Surgery | 4,942 | 84% | 83% | Good | 2,193 |
| Southernhay House Surgery | 7,515 | 82% | 76% | Good | 1,764 |
| Clock Tower Surgery | 746 | 81% | 87% | – | 462 |
| St Leonard's Practice | 9,744 | 74% | 69% | Outstanding | 2,112 |
Results for the network as a whole, from 570 responses, against Devon and England.
| Survey question | Exeter City PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 76% | 59% | 57% |
| Easy to contact via the website | 64% | 62% | 58% |
| Easy to contact via the NHS App | 61% | 55% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,806 registered patients per full-time-equivalent qualified GP in Exeter City PCN, fewer than England's 2,171 and Devon's 1,863. Practices recorded 623 appointments a month per 1,000 patients (England: 510), 54% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Exeter City PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 1,806 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 623 | 626 | 510 |
| Face-to-face appointments | 54% | 54% | 63% |
| Same day as booked | 44% | 45% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 18% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Exeter City PCN is serious mental illness (1.5% against 1.0%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Exeter City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.4% | 14.3% | 3,657 |
| High blood pressure | All ages | 13.7% | 15.2% | 4,264 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,127 |
| Diabetes | 17+ yrs | 6.6% | 7.9% | 1,702 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,101 |
| Cancer | All ages | 3.9% | 3.8% | 1,210 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 898 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 677 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 616 |
| COPD | All ages | 1.9% | 1.9% | 603 |
| Serious mental illness | All ages | 1.5% | 1.0% | 479 |
| Heart failure | All ages | 1.0% | 1.1% | 301 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 240 |
| Learning disability | All ages | 0.8% | 0.6% | 236 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 84 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 183 |
| Dementia | All ages | 0.5% | 0.8% | 165 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 159 |
| Palliative care | All ages | 0.2% | 0.6% | 67 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- Exeter West PCN (2 practices)
- Nexus (Devon) PCN (5 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- Tiverton PCN (3 practices)
- West Devon PCN (3 practices)
Which practices are in Exeter City PCN?
Barnfield Hill Surgery, Clock Tower Surgery, Southernhay House Surgery, St Leonard's Practice and Whipton Surgery.
How do patients rate Exeter City PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Exeter City PCN cover?
31,565 registered patients across 5 practices in September 2026.
How many patients per GP does Exeter City PCN have?
1,806 per full-time-equivalent qualified GP, against 2,171 across England.