Exeter West PCN: primary care network practices and patient survey
Exeter West PCN is a primary care network of 2 GP practices with 42,634 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,538 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Exeter West PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Foxhayes Practice to 75% at St Thomas Medical Group, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Foxhayes Practice has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Thomas Medical Group | 37,964 | 75% | 56% | Outstanding | 2,515 |
| Foxhayes Practice | 4,670 | 75% | 80% | Outstanding | 2,736 |
Results for the network as a whole, from 228 responses, against Devon and England.
| Survey question | Exeter West PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 58% | 59% | 57% |
| Easy to contact via the website | 57% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 55% | 54% |
| Reception team helpful | 91% | 87% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 87% | 90% | 87% |
| Treated with care and concern | 80% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
There are 2,538 registered patients per full-time-equivalent qualified GP in Exeter West PCN, more than England's 2,171 and Devon's 1,863. Practices recorded 444 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Exeter West PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 2,538 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 444 | 626 | 510 |
| Face-to-face appointments | 74% | 54% | 63% |
| Same day as booked | 35% | 45% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 12% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Exeter West PCN is osteoporosis (1.6% against 1.2%), and the furthest below is diabetes (3.6% against 7.9%).
| Condition register | Age group | Exeter West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.6% | 14.3% | 5,095 |
| High blood pressure | All ages | 9.5% | 15.2% | 4,260 |
| Asthma | 6+ yrs | 4.8% | 6.6% | 2,105 |
| Diabetes | 17+ yrs | 3.6% | 7.9% | 1,483 |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% | 1,281 |
| Cancer | All ages | 2.4% | 3.8% | 1,099 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 880 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 153 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 682 |
| COPD | All ages | 1.2% | 1.9% | 561 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 554 |
| Serious mental illness | All ages | 0.9% | 1.0% | 390 |
| Heart failure | All ages | 0.8% | 1.1% | 364 |
| Dementia | All ages | 0.7% | 0.8% | 299 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 214 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 194 |
| Learning disability | All ages | 0.4% | 0.6% | 195 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 175 |
| Palliative care | All ages | 0.4% | 0.6% | 158 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- Exeter City PCN (5 practices)
- Nexus (Devon) PCN (5 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- Tiverton PCN (3 practices)
- West Devon PCN (3 practices)
Which practices are in Exeter West PCN?
Foxhayes Practice and St Thomas Medical Group.
How do patients rate Exeter West PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Exeter West PCN cover?
42,634 registered patients across 2 practices in September 2026.
How many patients per GP does Exeter West PCN have?
2,538 per full-time-equivalent qualified GP, against 2,171 across England.