Foxhayes Practice, Exeter: patient reviews and CQC rating
Foxhayes Practice is a GP practice in Exeter with 4,670 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2018. It has 1.7 full-time-equivalent qualified GPs, or 2,736 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Foxhayes Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 84%, below the England figure of 90%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 18th of the 20 practices in Exeter with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (65%). 117 patients answered the survey (response rate 27%).
| Survey question | Foxhayes Practice | Devon | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 80% | 59% | 57% |
| Easy to contact via the website | 68% | 62% | 58% |
| Easy to contact via the NHS App | 66% | 55% | 54% |
| Reception team helpful | 87% | 87% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 84% | 70% | 69% |
| Listened to well | 82% | 90% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 84% | 91% | 90% |
CQC's overall rating for Foxhayes Practice is Outstanding, published in March 2018. 2 key questions are rated differently: Safe Good and Effective Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
4,670 patients were registered at Foxhayes Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,736 patients per GP, more than the England figure of 2,171 and Devon's 1,863. The practice also has 0.5 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 2.8 |
| August 2024 | 1.7 | 2.3 |
| August 2025 | 1.7 | 2.3 |
| August 2026 | 1.7 | 2.8 |
From June 2026 to August 2026 the practice recorded 2,652 appointments a month, or 568 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 52% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Foxhayes Practice | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 568 | 626 | 510 |
| Face to face | 58% | 54% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%) and a learning disability (1.0% against 0.6%). It has a lower share for cancer (1.8% against 3.8%), chronic kidney disease (2.5% against 4.6%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.3% | 14.3% |
| High blood pressure | All ages | 10.8% | 15.2% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 5.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Cancer | All ages | 1.8% | 3.8% |
| COPD | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.3% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Foxhayes Practice, The Foxhayes Practice, 117 Exwick Road, Exeter, EX4 2BH. Phone: 01392 208789. Website: www.foxhayespractice.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Thomas Medical Group | 1.3 km | 75% |
| Clock Tower Surgery | 1.7 km | 81% |
| Southernhay House Surgery | 1.9 km | 82% |
| St Leonard's Practice | 1.9 km | 74% |
| Barnfield Hill Surgery | 2.0 km | 91% |
- St Thomas Medical Group (75% overall experience good)
How do patients rate Foxhayes Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Foxhayes Practice as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at Foxhayes Practice?
4,670 patients were registered in September 2026, down 3.1% on a year earlier.
What is Foxhayes Practice's CQC rating?
Outstanding overall, published in March 2018.
How many GPs does Foxhayes Practice have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,736 patients per GP against 2,171 across England.
Are appointments at Foxhayes Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Foxhayes Practice's phone number?
01392 208789.