Wonford Green Surgery, Exeter: patient reviews and CQC rating
Wonford Green Surgery is a GP practice in Exeter with 7,660 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 3.9 full-time-equivalent qualified GPs, or 1,955 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wonford Green Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 7th of the 20 practices in Exeter with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (82%). 97 patients answered the survey (response rate 19%).
| Survey question | Wonford Green Surgery | Devon | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 63% | 59% | 57% |
| Easy to contact via the website | 46% | 62% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 99% | 87% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 88% | 70% | 69% |
| Listened to well | 93% | 90% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 160 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wonford Green Surgery is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,660 patients were registered at Wonford Green Surgery in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,955 patients per GP, close to the England figure of 2,171 and Devon's 1,863. The practice also has 0.6 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 4.1 |
| August 2024 | 3.5 | 4.5 |
| August 2025 | 3.5 | 4.5 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 2,931 appointments a month, or 383 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 48% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Wonford Green Surgery | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 383 | 626 | 510 |
| Face to face | 77% | 54% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 16% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.2% against 0.8%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.5% against 1.1%) and chronic kidney disease (2.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 22.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.4% | 14.3% |
| High blood pressure | All ages | 9.5% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| COPD | All ages | 2.2% | 1.9% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.0% | 74.9% |
Wonford Green Surgery, Burnthouse Lane, Exeter, EX2 6NF. Phone: 01392 250135. Website: www.wonfordgreen-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Heavitree Practice | 1.1 km | 98% |
| The South Lawn Medical Practice | 1.1 km | 86% |
| Hill Barton Surgery | 1.6 km | 82% |
| Isca Medical Practice | 1.8 km | 84% |
| Barnfield Hill Surgery | 1.8 km | 91% |
- Cranbrook Medical Practice (68% overall experience good)
- Ide Lane Surgery (87% overall experience good)
- Pinhoe Surgery (89% overall experience good)
- Topsham Surgery (80% overall experience good)
- Westbank Practice (97% overall experience good)
How do patients rate Wonford Green Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Wonford Green Surgery as good, above the England figure of 77%. 63% found it easy to get through by phone.
How many patients are registered at Wonford Green Surgery?
7,660 patients were registered in September 2026, up 0.4% on a year earlier.
What is Wonford Green Surgery's CQC rating?
Good overall, published in December 2018.
How many GPs does Wonford Green Surgery have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,955 patients per GP against 2,171 across England.
Are appointments at Wonford Green Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wonford Green Surgery's phone number?
01392 250135.