Woodbury Surgery, Exeter: patient reviews and CQC rating
Woodbury Surgery is a GP practice in Exeter with 5,392 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in December 2016. It has 1.6 full-time-equivalent qualified GPs, or 3,427 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodbury Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 5th of the 20 practices in Exeter with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (97%). 106 patients answered the survey (response rate 41%).
| Survey question | Woodbury Surgery | Devon | England |
|---|---|---|---|
| Overall experience good | 94% | 79% | 77% |
| Easy to contact by phone | 95% | 59% | 57% |
| Easy to contact via the website | 94% | 62% | 58% |
| Easy to contact via the NHS App | 88% | 55% | 54% |
| Reception team helpful | 98% | 87% | 85% |
| Last contact good | 93% | 76% | 73% |
| Wait for appointment about right | 95% | 70% | 69% |
| Listened to well | 94% | 90% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 31 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodbury Surgery is Outstanding, published in December 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
5,392 patients were registered at Woodbury Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,427 patients per GP, more than the England figure of 2,171 and Devon's 1,863. The practice also has 1.7 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 3.1 |
| August 2024 | 2.0 | 2.5 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 5,093 appointments a month, or 945 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 58% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Woodbury Surgery | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 945 | 626 | 510 |
| Face to face | 50% | 54% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.6% against 1.1%), chronic kidney disease (8.8% against 4.6%) and atrial fibrillation (4.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.8% | 4.6% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Heart failure | All ages | 2.6% | 1.1% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.3% | 74.9% |
Woodbury Surgery, The Surgery, Fulford Way, Woodbury, Exeter, EX5 1NZ. Phone: 01395 232509.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Topsham Surgery | 4.5 km | 80% |
| Rolle Medical Partnership | 5.9 km | 87% |
| Haldon House Surgery | 6.1 km | 95% |
| Imperial Surgery | 6.1 km | 90% |
| Westbank Practice | 6.6 km | 97% |
- Budleigh Salterton Medical Practice (86% overall experience good)
- Haldon House Surgery (95% overall experience good)
- Imperial Surgery (90% overall experience good)
- Rolle Medical Partnership (87% overall experience good)
How do patients rate Woodbury Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Woodbury Surgery as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Woodbury Surgery?
5,392 patients were registered in September 2026, up 0.8% on a year earlier.
What is Woodbury Surgery's CQC rating?
Outstanding overall, published in December 2016.
How many GPs does Woodbury Surgery have?
1.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,427 patients per GP against 2,171 across England.
Are appointments at Woodbury Surgery face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodbury Surgery's phone number?
01395 232509.