Budleigh Salterton Medical Practice, Budleigh Salterton: patient reviews and CQC rating
Budleigh Salterton Medical Practice is a GP practice in Budleigh Salterton with 8,197 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 5.3 full-time-equivalent qualified GPs, or 1,541 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Budleigh Salterton Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
70% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (92%). 104 patients answered the survey (response rate 39%).
| Survey question | Budleigh Salterton Medical Practice | Devon | England |
|---|---|---|---|
| Overall experience good | 86% | 79% | 77% |
| Easy to contact by phone | 70% | 59% | 57% |
| Easy to contact via the website | 77% | 62% | 58% |
| Easy to contact via the NHS App | 76% | 55% | 54% |
| Reception team helpful | 90% | 87% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 89% | 90% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Budleigh Salterton Medical Practice is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (October 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,197 patients were registered at Budleigh Salterton Medical Practice in September 2026, down 0.9% on a year earlier (England: down 1.1%).
44% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,541 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 2.4 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 4.7 | 5.4 |
| August 2025 | 5.3 | 6.9 |
| August 2026 | 5.3 | 6.4 |
From June 2026 to August 2026 the practice recorded 5,916 appointments a month, or 722 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 50% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Budleigh Salterton Medical Practice | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 722 | 626 | 510 |
| Face to face | 78% | 54% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (5.2% against 2.2%), dementia (1.8% against 0.8%) and cancer (7.2% against 3.8%). It has a lower share for depression (7.1% against 14.3%) and osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.8% | 15.2% |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 7.2% | 3.8% |
| Depression | 18+ yrs | 7.1% | 14.3% |
| Atrial fibrillation | All ages | 5.2% | 2.2% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Stroke and TIA | All ages | 3.5% | 1.9% |
| Dementia | All ages | 1.8% | 0.8% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Budleigh Salterton Medical Practice, 1 The Lawn, Budleigh Salterton, EX9 6LS. Phone: 01395 441212. Website: www.budleighsaltertonmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rolle Medical Partnership | 5.3 km | 87% |
| Haldon House Surgery | 6.4 km | 95% |
| Imperial Surgery | 6.4 km | 90% |
| Woodbury Surgery | 7.1 km | 94% |
| Beacon Medical Centre | 9.6 km | 82% |
- Haldon House Surgery (95% overall experience good)
- Imperial Surgery (90% overall experience good)
- Rolle Medical Partnership (87% overall experience good)
- Woodbury Surgery (94% overall experience good)
How do patients rate Budleigh Salterton Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Budleigh Salterton Medical Practice as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Budleigh Salterton Medical Practice?
8,197 patients were registered in September 2026, down 0.9% on a year earlier.
What is Budleigh Salterton Medical Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does Budleigh Salterton Medical Practice have?
5.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,541 patients per GP against 2,171 across England.
Are appointments at Budleigh Salterton Medical Practice face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Budleigh Salterton Medical Practice's phone number?
01395 441212.