Colne Valley PCN: primary care network practices and patient survey
Colne Valley PCN is a primary care network of 6 GP practices with 58,789 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,991 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Colne Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at The Pump House Surgery to 94% at The Coggeshall Surgery, with a median of 81% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. The Freshford Practice has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Coggeshall Surgery | 7,317 | 94% | 87% | Outstanding | 3,049 |
| The Freshford Practice | 8,407 | 91% | 95% | Outstanding | 1,704 |
| Hedingham Medical Centre | 9,384 | 83% | 54% | Good | 2,469 |
| The Elizabeth Courtauld Partnership | 17,053 | 79% | 48% | Good | 1,801 |
| Kelvedon & Feering Health Centre | 8,347 | 77% | 53% | Good | 3,913 |
| The Pump House Surgery | 8,281 | 75% | 46% | Good | 1,218 |
Results for the network as a whole, from 666 responses, against Essex and England.
| Survey question | Colne Valley PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 82% | 74% | 77% |
| Easy to contact by phone | 61% | 50% | 57% |
| Easy to contact via the website | 71% | 56% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 76% | 70% | 73% |
| Wait for appointment about right | 83% | 70% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 93% | 89% | 90% |
There are 1,991 registered patients per full-time-equivalent qualified GP in Colne Valley PCN, close to England's 2,171 and Essex's 2,514. Practices recorded 455 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.1% over the year (England: shrank 1.1%).
| Measure | Colne Valley PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 1,991 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 455 | 480 | 510 |
| Face-to-face appointments | 78% | 69% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 24% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Colne Valley PCN is atrial fibrillation (3.0% against 2.2%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Colne Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% | 9,100 |
| Depression | 18+ yrs | 12.7% | 14.3% | 5,949 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 3,582 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 4,022 |
| Cancer | All ages | 4.9% | 3.8% | 2,816 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 2,057 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,990 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,724 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,232 |
| COPD | All ages | 1.7% | 1.9% | 985 |
| Heart failure | All ages | 1.0% | 1.1% | 552 |
| Dementia | All ages | 0.9% | 0.8% | 545 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 455 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 391 |
| Serious mental illness | All ages | 0.8% | 1.0% | 453 |
| Learning disability | All ages | 0.6% | 0.6% | 360 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 292 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 125 |
| Palliative care | All ages | 0.5% | 0.6% | 266 |
- Aegros Health PCN (4 practices)
- Benfleet PCN (7 practices)
- Braintree PCN Ltd (3 practices)
- Central Basildon PCN (8 practices)
- Maldon & Witham PCN (6 practices)
- North Uttlesford PCN (4 practices)
- Rochford PCN (4 practices)
- Southend Victoria PCN (9 practices)
Which practices are in Colne Valley PCN?
Hedingham Medical Centre, Kelvedon & Feering Health Centre, The Coggeshall Surgery, The Elizabeth Courtauld Partnership, The Freshford Practice and The Pump House Surgery.
How do patients rate Colne Valley PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Colne Valley PCN cover?
58,789 registered patients across 6 practices in September 2026.
How many patients per GP does Colne Valley PCN have?
1,991 per full-time-equivalent qualified GP, against 2,171 across England.