The Coggeshall Surgery, Colchester: patient reviews and CQC rating
The Coggeshall Surgery is a GP practice in Colchester with 7,317 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in December 2019. It has 2.4 full-time-equivalent qualified GPs, or 3,049 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Coggeshall Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 91%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 22 practices in Colchester with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (86%). 109 patients answered the survey (response rate 41%).
| Survey question | The Coggeshall Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 94% | 74% | 77% |
| Easy to contact by phone | 87% | 50% | 57% |
| Easy to contact via the website | 91% | 56% | 58% |
| Easy to contact via the NHS App | 83% | 51% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 90% | 70% | 69% |
| Listened to well | 97% | 84% | 87% |
| Treated with care and concern | 96% | 83% | 86% |
| Confidence and trust in the clinician | 99% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 101 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Coggeshall Surgery is Outstanding, published in December 2019. One key question is rated differently: Safe Good. Its previous overall rating was Good (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
7,317 patients were registered at The Coggeshall Surgery in September 2026, up 3.3% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 3,049 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 2.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 4,321 appointments a month, or 590 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 63% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Coggeshall Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 590 | 480 | 510 |
| Face to face | 54% | 69% | 63% |
| Same day as booked | 63% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.2% against 2.2%), coronary heart disease (4.1% against 3.0%) and cancer (5.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% |
| Depression | 18+ yrs | 14.7% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.4% | 74.9% |
The Coggeshall Surgery, Stoneham Street, Coggeshall, Colchester, CO6 1UH. Phone: 01376 561242. Website: www.coggeshallsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kelvedon & Feering Health Centre | 4.4 km | 77% |
| Silver End Surgery | 5.2 km | 42% |
| The Pump House Surgery | 6.0 km | 75% |
| The Elizabeth Courtauld Partnership | 8.3 km | 79% |
| The Medical Centre | 8.3 km | 81% |
- Hedingham Medical Centre (83% overall experience good)
- Kelvedon & Feering Health Centre (77% overall experience good)
- The Elizabeth Courtauld Partnership (79% overall experience good)
- The Freshford Practice (91% overall experience good)
- The Pump House Surgery (75% overall experience good)
How do patients rate The Coggeshall Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of The Coggeshall Surgery as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at The Coggeshall Surgery?
7,317 patients were registered in September 2026, up 3.3% on a year earlier.
What is The Coggeshall Surgery's CQC rating?
Outstanding overall, published in December 2019.
How many GPs does The Coggeshall Surgery have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,049 patients per GP against 2,171 across England.
Are appointments at The Coggeshall Surgery face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Coggeshall Surgery's phone number?
01376 561242.