Blackburn East PCN: primary care network practices and patient survey
Blackburn East PCN is a primary care network of 7 GP practices with 58,089 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,308 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Blackburn East PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Audley Health Centre to 84% at Roman Road Health Centre, with a median of 75% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Roman Road Health Centre has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Roman Road Health Centre | 6,345 | 84% | 79% | Good | 2,531 |
| The Cornerstone Practice | 19,120 | 78% | 42% | Good | 1,800 |
| Pringle Street Surgery | 2,714 | 76% | 68% | Good | 2,544 |
| St Georges Surgery | 10,263 | 75% | 66% | Good | 2,592 |
| Bentham Road Health Centre | 8,496 | 73% | 49% | Good | 2,870 |
| William Hopwood Surgery | 5,128 | 73% | 56% | Good | 3,205 |
| Audley Health Centre | 6,023 | 65% | 59% | Good | 2,455 |
Results for the network as a whole, from 688 responses, against Lancashire and South Cumbria and England.
| Survey question | Blackburn East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 55% | 61% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 57% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 68% | 74% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,308 registered patients per full-time-equivalent qualified GP in Blackburn East PCN, close to England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 439 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Blackburn East PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,308 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 439 | 471 | 510 |
| Face-to-face appointments | 70% | 70% | 63% |
| Same day as booked | 48% | 42% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 12% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Blackburn East PCN is depression (22.4% against 14.3%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Blackburn East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 22.4% | 14.3% | 9,566 |
| High blood pressure | All ages | 14.0% | 15.2% | 8,100 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 4,119 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 4,557 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 1,700 |
| Cancer | All ages | 2.5% | 3.8% | 1,435 |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% | 1,043 |
| COPD | All ages | 2.4% | 1.9% | 1,373 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 996 |
| Serious mental illness | All ages | 1.4% | 1.0% | 807 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 787 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 440 |
| Heart failure | All ages | 0.8% | 1.1% | 458 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 440 |
| Learning disability | All ages | 0.7% | 0.6% | 415 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 312 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 99 |
| Dementia | All ages | 0.5% | 0.8% | 269 |
| Palliative care | All ages | 0.2% | 0.6% | 122 |
- Barrow Together PCN (8 practices)
- Blackburn North PCN (6 practices)
- Blackburn West PCN (6 practices)
- Darwen PCN (3 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Mid Furness PCN (4 practices)
- Western Dales PCN (3 practices)
Which practices are in Blackburn East PCN?
Audley Health Centre, Bentham Road Health Centre, Pringle Street Surgery, Roman Road Health Centre, St Georges Surgery, The Cornerstone Practice and William Hopwood Surgery.
How do patients rate Blackburn East PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Blackburn East PCN cover?
58,089 registered patients across 7 practices in September 2026.
How many patients per GP does Blackburn East PCN have?
2,308 per full-time-equivalent qualified GP, against 2,171 across England.