Alban Healthcare PCN: primary care network practices and patient survey
Alban Healthcare PCN is a primary care network of 3 GP practices with 45,332 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,995 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Alban Healthcare PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Midway GP Partnership to 94% at Grange Street Surgery, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Grange Street Surgery has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Grange Street Surgery | 10,283 | 94% | 86% | Good | 1,641 |
| Parkbury House Surgery | 21,651 | 85% | 45% | Good | 2,170 |
| Midway GP Partnership | 13,398 | 79% | 49% | Good | 2,068 |
Results for the network as a whole, from 379 responses, against Central East and England.
| Survey question | Alban Healthcare PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 85% | 75% | 77% |
| Easy to contact by phone | 56% | 52% | 57% |
| Easy to contact via the website | 61% | 60% | 58% |
| Easy to contact via the NHS App | 61% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 77% | 71% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
There are 1,995 registered patients per full-time-equivalent qualified GP in Alban Healthcare PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 297 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | Alban Healthcare PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,995 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 297 | 521 | 510 |
| Face-to-face appointments | 64% | 62% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 18% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Alban Healthcare PCN is cancer (4.3% against 3.8%), and the furthest below is peripheral arterial disease (0.3% against 0.6%).
| Condition register | Age group | Alban Healthcare PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% | 6,074 |
| Depression | 18+ yrs | 11.6% | 14.3% | 4,181 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 2,740 |
| Diabetes | 17+ yrs | 5.5% | 7.9% | 2,026 |
| Cancer | All ages | 4.3% | 3.8% | 1,997 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 1,028 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 1,191 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 1,003 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 720 |
| COPD | All ages | 1.2% | 1.9% | 561 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 186 |
| Serious mental illness | All ages | 0.8% | 1.0% | 374 |
| Dementia | All ages | 0.8% | 0.8% | 367 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 284 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 236 |
| Heart failure | All ages | 0.6% | 1.1% | 282 |
| Palliative care | All ages | 0.5% | 0.6% | 230 |
| Learning disability | All ages | 0.4% | 0.6% | 186 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 117 |
- Abbey Health PCN (2 practices)
- Alliance PCN (6 practices)
- Halo PCN (2 practices)
- Harpenden Health PCN (3 practices)
Which practices are in Alban Healthcare PCN?
Grange Street Surgery, Midway GP Partnership and Parkbury House Surgery.
How do patients rate Alban Healthcare PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Alban Healthcare PCN cover?
45,332 registered patients across 3 practices in September 2026.
How many patients per GP does Alban Healthcare PCN have?
1,995 per full-time-equivalent qualified GP, against 2,171 across England.