A34 West Berkshire PCN: primary care network practices and patient survey
A34 West Berkshire PCN is a primary care network of 3 GP practices with 48,498 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 2,051 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in A34 West Berkshire PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Eastfield House Surgery to 87% at The Downland Practice, with a median of 76% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Downland Practice has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Downland Practice | 11,098 | 87% | 76% | Good | 2,065 |
| Strawberry Hill Medical Centre | 22,350 | 76% | 61% | Good | 2,152 |
| Eastfield House Surgery | 15,050 | 75% | 57% | Good | 1,907 |
Results for the network as a whole, from 343 responses, against Thames Valley and England.
| Survey question | A34 West Berkshire PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 64% | 56% | 57% |
| Easy to contact via the website | 58% | 57% | 58% |
| Easy to contact via the NHS App | 53% | 53% | 54% |
| Reception team helpful | 81% | 84% | 85% |
| Last contact good | 75% | 72% | 73% |
| Wait for appointment about right | 66% | 69% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 90% | 90% | 90% |
There are 2,051 registered patients per full-time-equivalent qualified GP in A34 West Berkshire PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 426 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | A34 West Berkshire PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,051 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 426 | 451 | 510 |
| Face-to-face appointments | 58% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 18% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in A34 West Berkshire PCN is osteoporosis (2.5% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | A34 West Berkshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% | 6,964 |
| Depression | 18+ yrs | 14.0% | 14.3% | 5,450 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 3,054 |
| Diabetes | 17+ yrs | 6.4% | 7.9% | 2,524 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,990 |
| Cancer | All ages | 4.0% | 3.8% | 1,962 |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% | 457 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,036 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 1,030 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 824 |
| COPD | All ages | 1.3% | 1.9% | 651 |
| Heart failure | All ages | 1.2% | 1.1% | 567 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 357 |
| Dementia | All ages | 0.8% | 0.8% | 412 |
| Serious mental illness | All ages | 0.7% | 1.0% | 355 |
| Learning disability | All ages | 0.7% | 0.6% | 346 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 277 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 193 |
| Palliative care | All ages | 0.4% | 0.6% | 190 |
- Ascot PCN (4 practices)
- Caversham PCN (2 practices)
- Kennet PCN (3 practices)
- Locc PCN (4 practices)
- Maidenhead PCN (9 practices)
- West Berkshire Rural PCN (3 practices)
- West Reading Villages PCN (4 practices)
- Windsor PCN (6 practices)
Which practices are in A34 West Berkshire PCN?
Eastfield House Surgery, Strawberry Hill Medical Centre and The Downland Practice.
How do patients rate A34 West Berkshire PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does A34 West Berkshire PCN cover?
48,498 registered patients across 3 practices in September 2026.
How many patients per GP does A34 West Berkshire PCN have?
2,051 per full-time-equivalent qualified GP, against 2,171 across England.