GP surgeries in Orpington: ratings and patient reviews
There are 15 GP practices in Orpington, with 106,433 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at The Family Surgery (87%, England 77%). Across the town there are 2,245 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 15 practices in Orpington with survey results, the share of patients describing their overall experience as good ranges from 54% at The Whitehouse Surgery to 87% at The Family Surgery, with a median of 73% (England: 77%). 2 are above England and 5 below by more than the survey's margin of error. Dr Felix Balaratnam has the highest share finding it easy to get through by phone (87%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Family Surgery | 4,281 | 87% | 80% | Good | 2,867 |
| Dr Felix Balaratnam | 4,118 | 87% | 87% | Good | 2,574 |
| The Derry Downs Surgery | 5,224 | 84% | 74% | Good | 3,918 |
| Green Street Green Medical Centre | 6,985 | 82% | 41% | Good | 2,000 |
| Bank House Surgery | 3,377 | 80% | 81% | – | 3,077 |
| St Mary Cray Practice | 4,309 | 77% | 64% | Good | 2,223 |
| Summercroft Surgery | 9,647 | 73% | 54% | Good | 1,832 |
| The Broomwood Road Surgery | 11,128 | 73% | 55% | Good | 2,016 |
| Ballater Surgery | 10,446 | 71% | 61% | Good | 2,325 |
| Chelsfield Surgery | 8,933 | 70% | 35% | Requires improvement | 3,350 |
| Knoll Medical Practice | 14,663 | 68% | 35% | Good | 2,444 |
| Poverest Medical Centre | 7,928 | 61% | 38% | Good | 1,083 |
| Tudor Way Surgery | 8,594 | 58% | 45% | Good | 3,207 |
| The Crescent Surgery | 2,792 | 55% | 52% | Good | 5,817 |
| The Whitehouse Surgery | 4,008 | 54% | 55% | Good | 1,978 |
There are 2,245 registered patients per full-time-equivalent qualified GP in Orpington, close to England's 2,171 and South East London's 2,350. Practices recorded 391 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Orpington | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,245 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 391 | 399 | 510 |
| Face-to-face appointments | 51% | 54% | 63% |
| Same day as booked | 52% | 45% | 45% |
| Did not attend | 4% | 7% | 4% |
| Patients aged 65 or over | 19% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Orpington is chronic kidney disease (6.3% against 4.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Orpington (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% | 15,603 |
| Depression | 18+ yrs | 13.5% | 14.3% | 11,425 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 6,213 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 5,309 |
| Asthma | 6+ yrs | 5.9% | 6.6% | 5,938 |
| Cancer | All ages | 4.0% | 3.8% | 4,333 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 3,084 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 2,497 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 1,794 |
| COPD | All ages | 1.5% | 1.9% | 1,578 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 760 |
| Heart failure | All ages | 0.8% | 1.1% | 914 |
| Serious mental illness | All ages | 0.8% | 1.0% | 880 |
| Dementia | All ages | 0.8% | 0.8% | 807 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 308 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 605 |
| Palliative care | All ages | 0.6% | 0.6% | 613 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 479 |
| Learning disability | All ages | 0.4% | 0.6% | 436 |
How many GP practices are there in Orpington?
15, with 106,433 registered patients in September 2026.
Which GP practice in Orpington do patients rate highest?
The Family Surgery: 87% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Orpington?
2,245 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Orpington are face to face?
51% of appointments at the town's practices were face to face, against 63% across England.