East Bridgford Medical Centre, Nottingham: patient reviews and CQC rating
East Bridgford Medical Centre is a GP practice in Nottingham with 8,248 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.6 full-time-equivalent qualified GPs, or 2,308 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about East Bridgford Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 92 practices in Nottingham with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (90%). 103 patients answered the survey (response rate 38%).
| Survey question | East Bridgford Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 92% | 74% | 77% |
| Easy to contact by phone | 92% | 52% | 57% |
| Easy to contact via the website | 65% | 51% | 58% |
| Easy to contact via the NHS App | 79% | 50% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 94% | 69% | 73% |
| Wait for appointment about right | 91% | 67% | 69% |
| Listened to well | 98% | 86% | 87% |
| Treated with care and concern | 98% | 85% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 222 responses rated the practice good or very good (England: 92%).
CQC's overall rating for East Bridgford Medical Centre is Good, published in June 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,248 patients were registered at East Bridgford Medical Centre in September 2026, up 2.8% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,308 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.6 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 8.9 |
| August 2024 | 3.6 | 10.4 |
| August 2025 | 3.6 | 10.0 |
| August 2026 | 3.6 | 8.3 |
From June 2026 to August 2026 the practice recorded 4,780 appointments a month, or 580 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 32% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | East Bridgford Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 566 | 510 |
| Face to face | 73% | 64% | 63% |
| Same day as booked | 32% | 45% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), atrial fibrillation (3.4% against 2.2%) and cancer (5.6% against 3.8%). It has a lower share for serious mental illness (0.4% against 1.0%), a learning disability (0.3% against 0.6%) and osteoporosis (0.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 8.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 35.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.1% | 74.9% |
East Bridgford Medical Centre, 2 Butt Lane, East Bridgford, Nottingham, NG13 8NY. Phone: 0194920216. Website: www.eastbridgfordmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Ivy Medical Group | 5.7 km | 59% |
| Radcliffe-on-Trent Health Centre | 6.5 km | 85% |
| Belvoir Health Group | 7.5 km | 72% |
| Trentside Medical Group | 8.3 km | 65% |
| Westdale Lane Surgery | 8.4 km | 82% |
- Belvoir Health Group (72% overall experience good)
- Castle Healthcare Practice (90% overall experience good)
- Musters Medical Practice (80% overall experience good)
- Orchard Surgery (98% overall experience good)
- Radcliffe-on-Trent Health Centre (85% overall experience good)
- St Georges Medical Practice (93% overall experience good)
- The Gamston Medical Centre (87% overall experience good)
- The Ruddington Medical Centre (87% overall experience good)
- Village Health Group, East Leake (87% overall experience good)
- West Bridgford Medical Centre (85% overall experience good)
How do patients rate East Bridgford Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of East Bridgford Medical Centre as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at East Bridgford Medical Centre?
8,248 patients were registered in September 2026, up 2.8% on a year earlier.
What is East Bridgford Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does East Bridgford Medical Centre have?
3.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,308 patients per GP against 2,171 across England.
Are appointments at East Bridgford Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is East Bridgford Medical Centre's phone number?
0194920216.