The Ivy Medical Group, Nottingham: patient reviews and CQC rating
The Ivy Medical Group is a GP practice in Nottingham with 6,332 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 2.0 full-time-equivalent qualified GPs, or 3,245 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Ivy Medical Group
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 40%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 85th of the 92 practices in Nottingham with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (61%). 119 patients answered the survey (response rate 38%).
| Survey question | The Ivy Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 59% | 74% | 77% |
| Easy to contact by phone | 31% | 52% | 57% |
| Easy to contact via the website | 58% | 51% | 58% |
| Easy to contact via the NHS App | 43% | 50% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 46% | 69% | 73% |
| Wait for appointment about right | 40% | 67% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 176 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Ivy Medical Group is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,332 patients were registered at The Ivy Medical Group in September 2026, down 1.7% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,245 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 2.8 |
| August 2024 | 1.4 | 3.3 |
| August 2025 | 1.4 | 5.0 |
| August 2026 | 2.0 | 3.7 |
From June 2026 to August 2026 the practice recorded 4,905 appointments a month, or 775 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 38% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | The Ivy Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 775 | 566 | 510 |
| Face to face | 57% | 64% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 9% | 8% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.8% against 2.2%), cancer (5.7% against 3.8%) and stroke or TIA (2.4% against 1.9%). It has a lower share for a learning disability (0.2% against 0.6%), osteoporosis (0.5% against 1.2%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 6.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Cancer | All ages | 5.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
The Ivy Medical Group, Lambley Lane Surgery, 6 Lambley Lane, Burton Joyce, Nottingham, NG14 5BG. Phone: 0115 931 2500.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westdale Lane Surgery | 3.3 km | 82% |
| Jubilee Park Medical Partnership | 3.7 km | 67% |
| Trentside Medical Group | 3.8 km | 65% |
| Dr Azim Khan | 4.2 km | 76% |
| West Oak Surgery | 4.5 km | 73% |
- Daybrook Medical Practice (72% overall experience good)
- Dr Azim Khan (76% overall experience good)
- Plains View Surgery (93% overall experience good)
- Westdale Lane Surgery (82% overall experience good)
How do patients rate The Ivy Medical Group?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of The Ivy Medical Group as good, below the England figure of 77%. 31% found it easy to get through by phone.
How many patients are registered at The Ivy Medical Group?
6,332 patients were registered in September 2026, down 1.7% on a year earlier.
What is The Ivy Medical Group's CQC rating?
Good overall, published in January 2018.
How many GPs does The Ivy Medical Group have?
2.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,245 patients per GP against 2,171 across England.
Are appointments at The Ivy Medical Group face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Ivy Medical Group's phone number?
0115 931 2500.