The Ruddington Medical Centre, Nottingham: patient reviews and CQC rating
The Ruddington Medical Centre is a GP practice in Nottingham with 7,812 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2015. It has 3.5 full-time-equivalent qualified GPs, or 2,236 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Ruddington Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 14th of the 92 practices in Nottingham with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (82%). 107 patients answered the survey (response rate 33%).
| Survey question | The Ruddington Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 87% | 74% | 77% |
| Easy to contact by phone | 72% | 52% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 54% | 50% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 86% | 69% | 73% |
| Wait for appointment about right | 73% | 67% | 69% |
| Listened to well | 95% | 86% | 87% |
| Treated with care and concern | 96% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 119 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Ruddington Medical Centre is Good, published in May 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,812 patients were registered at The Ruddington Medical Centre in September 2026, up 2.0% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,236 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.0 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 6.7 |
| August 2024 | 3.2 | 7.7 |
| August 2025 | 3.5 | 7.2 |
| August 2026 | 3.5 | 6.5 |
From June 2026 to August 2026 the practice recorded 4,121 appointments a month, or 528 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 52% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Ruddington Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 528 | 566 | 510 |
| Face to face | 54% | 64% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.8% against 0.6%), dementia (1.9% against 0.8%) and a learning disability (0.9% against 0.6%). It has a lower share for diabetes (6.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 7.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.9% | 0.8% |
| Palliative care | All ages | 1.8% | 0.6% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 87.2% | 74.9% |
The Ruddington Medical Centre, Church Street, Ruddington, Nottingham, NG11 6HD. Phone: 0115 921 1144. Website: www.theruddingtonmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clifton Medical Practice | 2.2 km | 82% |
| John Ryle Medical Practice | 2.2 km | 78% |
| Rivergreen Medical Centre | 2.3 km | 64% |
| Sunrise Medical Practice | 3.1 km | 67% |
| Musters Medical Practice | 4.3 km | 80% |
- Belvoir Health Group (72% overall experience good)
- Castle Healthcare Practice (90% overall experience good)
- East Bridgford Medical Centre (92% overall experience good)
- Musters Medical Practice (80% overall experience good)
- Orchard Surgery (98% overall experience good)
- Radcliffe-on-Trent Health Centre (85% overall experience good)
- St Georges Medical Practice (93% overall experience good)
- The Gamston Medical Centre (87% overall experience good)
- Village Health Group, East Leake (87% overall experience good)
- West Bridgford Medical Centre (85% overall experience good)
How do patients rate The Ruddington Medical Centre?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of The Ruddington Medical Centre as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at The Ruddington Medical Centre?
7,812 patients were registered in September 2026, up 2.0% on a year earlier.
What is The Ruddington Medical Centre's CQC rating?
Good overall, published in May 2015.
How many GPs does The Ruddington Medical Centre have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,236 patients per GP against 2,171 across England.
Are appointments at The Ruddington Medical Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Ruddington Medical Centre's phone number?
0115 921 1144.