Magdalen Medical Practice, Norwich: patient reviews and CQC rating
Magdalen Medical Practice is a GP practice in Norwich with 14,478 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2023. It has 9.4 full-time-equivalent qualified GPs, or 1,538 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Magdalen Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 78%, above the England figure of 54%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 3rd of the 39 practices in Norwich with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (92%). 119 patients answered the survey (response rate 30%).
| Survey question | Magdalen Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 93% | 80% | 77% |
| Easy to contact by phone | 80% | 61% | 57% |
| Easy to contact via the website | 77% | 62% | 58% |
| Easy to contact via the NHS App | 78% | 55% | 54% |
| Reception team helpful | 97% | 88% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 82% | 74% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 100% | 92% | 90% |
In the Friends and Family Test for July 2026, 92% of 686 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Magdalen Medical Practice is Good, published in December 2023. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
14,478 patients were registered at Magdalen Medical Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 9.4 full-time-equivalent qualified GPs, there are 1,538 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 2.7 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.6 | 9.5 |
| August 2024 | 10.7 | 13.3 |
| August 2025 | 10.7 | 12.9 |
| August 2026 | 9.4 | 12.0 |
From June 2026 to August 2026 the practice recorded 7,616 appointments a month, or 526 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 23% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Magdalen Medical Practice | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 526 | 578 | 510 |
| Face to face | 75% | 70% | 63% |
| Same day as booked | 23% | 42% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%) and asthma (8.4% against 6.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 21.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 16.0% | 14.3% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Magdalen Medical Practice, The Magdalen Medical Practice, Lawson Road, Norwich, NR3 4LF. Phone: 01603 475555.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lawson Road Surgery | 0.1 km | 84% |
| Prospect Medical Practice | 0.9 km | 73% |
| Mile End Road Surgery | 1.0 km | 87% |
| Oak Street Medical Practice | 1.2 km | 72% |
| Woodcock Road Surgery | 1.6 km | 78% |
- Lawson Road Surgery (84% overall experience good)
- Oak Street Medical Practice (72% overall experience good)
How do patients rate Magdalen Medical Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Magdalen Medical Practice as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Magdalen Medical Practice?
14,478 patients were registered in September 2026, down 1.9% on a year earlier.
What is Magdalen Medical Practice's CQC rating?
Good overall, published in December 2023.
How many GPs does Magdalen Medical Practice have?
9.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,538 patients per GP against 2,171 across England.
Are appointments at Magdalen Medical Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Magdalen Medical Practice's phone number?
01603 475555.