Milton Keynes Village Surgery, Milton Keynes: patient reviews and CQC rating
Milton Keynes Village Surgery is a GP practice in Milton Keynes with 15,951 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 8.5 full-time-equivalent qualified GPs, or 1,880 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Milton Keynes Village Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 86%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 22 practices in Milton Keynes with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 101 patients answered the survey (response rate 28%).
| Survey question | Milton Keynes Village Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 61% | 52% | 57% |
| Easy to contact via the website | 68% | 60% | 58% |
| Easy to contact via the NHS App | 74% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 80% | 71% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 352 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Milton Keynes Village Surgery is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,951 patients were registered at Milton Keynes Village Surgery in September 2026, down 2.8% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 8.5 full-time-equivalent qualified GPs, there are 1,880 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 2.1 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.2 | 13.9 |
| August 2024 | 7.5 | 11.8 |
| August 2025 | 7.5 | 10.7 |
| August 2026 | 8.5 | 10.4 |
From June 2026 to August 2026 the practice recorded 6,240 appointments a month, or 391 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 38% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Milton Keynes Village Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 521 | 510 |
| Face to face | 67% | 62% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), peripheral arterial disease (0.1% against 0.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 10.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.6% | 14.3% |
| High blood pressure | All ages | 10.5% | 15.2% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| COPD | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
Milton Keynes Village Surgery, Griffith Gate, Middleton, Milton Keynes, MK10 9BQ. Phone: 01908 393979. Website: www.mkvillagepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brooklands Health Centre | 1.6 km | 55% |
| Walnut Tree Health Centre | 2.5 km | 73% |
| The Grove Surgery | 3.4 km | 77% |
| Fishermead Medical Centre | 3.5 km | 79% |
| Sovereign Medical Centre | 3.7 km | 90% |
- Ashfield Medical Centre (62% overall experience good)
- Central Milton Keynes Medical Centre (65% overall experience good)
- The Grove Surgery (77% overall experience good)
How do patients rate Milton Keynes Village Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Milton Keynes Village Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Milton Keynes Village Surgery?
15,951 patients were registered in September 2026, down 2.8% on a year earlier.
What is Milton Keynes Village Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Milton Keynes Village Surgery have?
8.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,880 patients per GP against 2,171 across England.
Are appointments at Milton Keynes Village Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Milton Keynes Village Surgery's phone number?
01908 393979.