Sovereign Medical Centre, Milton Keynes: patient reviews and CQC rating
Sovereign Medical Centre is a GP practice in Milton Keynes with 10,586 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 3.2 full-time-equivalent qualified GPs, or 3,294 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sovereign Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 22 practices in Milton Keynes with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (85%). 102 patients answered the survey (response rate 28%).
| Survey question | Sovereign Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 90% | 75% | 77% |
| Easy to contact by phone | 79% | 52% | 57% |
| Easy to contact via the website | 66% | 60% | 58% |
| Easy to contact via the NHS App | 71% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 86% | 71% | 73% |
| Wait for appointment about right | 87% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 352 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sovereign Medical Centre is Good, published in May 2018. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (September 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
10,586 patients were registered at Sovereign Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 3,294 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 3.7 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.0 |
| August 2024 | 3.1 | 3.9 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.2 | 3.9 |
From June 2026 to August 2026 the practice recorded 5,868 appointments a month, or 554 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 50% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Sovereign Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 554 | 521 | 510 |
| Face to face | 72% | 62% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), dementia (1.1% against 0.8%) and diabetes (10.6% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), chronic kidney disease (1.5% against 4.6%) and depression (6.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 18.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Depression | 18+ yrs | 6.4% | 14.3% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Learning disability | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
Sovereign Medical Centre, Sovereign Drive, Pennyland, Milton Keynes, MK15 8AJ. Phone: 01908 209420. Website: www.sovereignmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Purbeck Health Centre | 2.0 km | 65% |
| Oakridge Park Medical Centre | 2.4 km | 71% |
| Fishermead Medical Centre | 2.7 km | 79% |
| Central Milton Keynes Medical Centre | 2.9 km | 65% |
| Newport Pagnell Medical Centre | 3.2 km | 70% |
- Dr S A Mushtaq & Partners (70% overall experience good)
- Oakridge Park Medical Centre (71% overall experience good)
- Purbeck Health Centre (65% overall experience good)
- The Stonedean Practice (87% overall experience good)
How do patients rate Sovereign Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Sovereign Medical Centre as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Sovereign Medical Centre?
10,586 patients were registered in September 2026, down 1.1% on a year earlier.
What is Sovereign Medical Centre's CQC rating?
Good overall, published in May 2018.
How many GPs does Sovereign Medical Centre have?
3.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,294 patients per GP against 2,171 across England.
Are appointments at Sovereign Medical Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sovereign Medical Centre's phone number?
01908 209420.