Whaddon House Surgery, Milton Keynes: patient reviews and CQC rating

What patients say about Whaddon House Surgery

Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who found it easy to get through to the practice by phone: 44%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 9th of the 22 practices in Milton Keynes with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (66%). 103 patients answered the survey (response rate 29%).

In the Friends and Family Test for July 2026, 97% of 425 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Whaddon House Surgery is Outstanding, published in September 2016. One key question is rated differently: Safe Good.

21,876 patients were registered at Whaddon House Surgery in September 2026, almost the same as a year earlier.

16% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 2,617 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 10.8 nurses and 7.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 15,846 appointments a month, or 724 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 50% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

27% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for COPD (2.4% against 1.9%) and diabetes (9.9% against 7.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (3.0% against 4.6%) and osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.0 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.9 for men (England: 83.0 and 79.1).

54% of the practice's patients live in the MK3 postcode district, followed by MK2 (24%), MK4 (13%) and MK17 (6%). 94% live in Milton Keynes, the council area the practice is in.

Whaddon House Surgery, Whaddon Medical Centre, 25 Witham Court, Bletchley, Milton Keynes, MK3 7QU. Phone: 01908 373058. Website: www.whaddonmedicalcentre.co.uk.