Parkside Medical Centre, Milton Keynes: patient reviews and CQC rating
Parkside Medical Centre is a GP practice in Milton Keynes with 9,755 registered patients (September 2026). In the 2026 GP Patient Survey, 56% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in December 2022. It has 3.4 full-time-equivalent qualified GPs, or 2,898 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkside Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 59%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 64%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 20th of the 22 practices in Milton Keynes with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (53%). 115 patients answered the survey (response rate 32%).
| Survey question | Parkside Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 56% | 75% | 77% |
| Easy to contact by phone | 39% | 52% | 57% |
| Easy to contact via the website | 55% | 60% | 58% |
| Easy to contact via the NHS App | 59% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 52% | 71% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 64% | 86% | 87% |
| Treated with care and concern | 64% | 85% | 86% |
| Confidence and trust in the clinician | 79% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
CQC's overall rating for Parkside Medical Centre is Requires Improvement, published in December 2022. One key question is rated differently: Responsive Good. Its previous overall rating was Good (September 2021).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Requires Improvement |
9,755 patients were registered at Parkside Medical Centre in September 2026, down 4.3% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,898 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 1.4 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.4 | 4.4 |
From June 2026 to August 2026 the practice recorded 4,559 appointments a month, or 467 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 48% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
22% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Parkside Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 521 | 510 |
| Face to face | 72% | 62% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.8% against 1.9%), a learning disability (0.8% against 0.6%) and diabetes (9.6% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and asthma (5.2% against 6.6%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% |
| Depression | 18+ yrs | 14.0% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Parkside Medical Centre, Whalley Drive, Bletchley, Milton Keynes, MK3 6EN. Phone: 01908 375341. Website: www.parksmed.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr H. Ullah & Partners | 1.2 km | 72% |
| Whaddon House Surgery | 1.3 km | 76% |
| Westfield Road Surgery | 1.4 km | 76% |
| The Red House Surgery | 1.7 km | 82% |
| Ashfield Medical Centre | 2.6 km | 62% |
- Dr H. Ullah & Partners (72% overall experience good)
- Westcroft Health Centre (68% overall experience good)
- Westfield Road Surgery (76% overall experience good)
How do patients rate Parkside Medical Centre?
In the 2026 GP Patient Survey, 56% of patients described their overall experience of Parkside Medical Centre as good, below the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at Parkside Medical Centre?
9,755 patients were registered in September 2026, down 4.3% on a year earlier.
What is Parkside Medical Centre's CQC rating?
Requires Improvement overall, published in December 2022.
How many GPs does Parkside Medical Centre have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,898 patients per GP against 2,171 across England.
Are appointments at Parkside Medical Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkside Medical Centre's phone number?
01908 375341.