Central Milton Keynes Medical Centre, Milton Keynes: patient reviews and CQC rating
Central Milton Keynes Medical Centre is a GP practice in Milton Keynes with 20,460 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 9.5 full-time-equivalent qualified GPs, or 2,161 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Milton Keynes Medical Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 42%, against 54% across England. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 18th of the 22 practices in Milton Keynes with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (65%). 101 patients answered the survey (response rate 22%).
| Survey question | Central Milton Keynes Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 65% | 75% | 77% |
| Easy to contact by phone | 52% | 52% | 57% |
| Easy to contact via the website | 51% | 60% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 63% | 71% | 73% |
| Wait for appointment about right | 63% | 69% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 786 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Central Milton Keynes Medical Centre is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,460 patients were registered at Central Milton Keynes Medical Centre in September 2026, down 2.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 9.5 full-time-equivalent qualified GPs, there are 2,161 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 4.3 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.5 | 11.4 |
| August 2024 | 9.5 | 11.0 |
| August 2025 | 9.5 | 10.5 |
| August 2026 | 9.5 | 11.4 |
From June 2026 to August 2026 the practice recorded 13,975 appointments a month, or 683 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 60% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Central Milton Keynes Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 683 | 521 | 510 |
| Face to face | 45% | 62% | 63% |
| Same day as booked | 60% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), palliative or supportive care needs (0.2% against 0.6%) and stroke or TIA (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.9% | 15.2% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.3% | 74.9% |
Central Milton Keynes Medical Centre, 68 Bradwell Common Boulevard, Bradwell Common, Milton Keynes, MK13 8RN. Phone: 01908 605775. Website: www.cmk-medicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fishermead Medical Centre | 2.0 km | 79% |
| Purbeck Health Centre | 2.2 km | 65% |
| Sovereign Medical Centre | 2.9 km | 90% |
| Oakridge Park Medical Centre | 3.0 km | 71% |
| Dr S A Mushtaq & Partners | 3.0 km | 70% |
- Ashfield Medical Centre (62% overall experience good)
- Milton Keynes Village Surgery (84% overall experience good)
- The Grove Surgery (77% overall experience good)
How do patients rate Central Milton Keynes Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Central Milton Keynes Medical Centre as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at Central Milton Keynes Medical Centre?
20,460 patients were registered in September 2026, down 2.0% on a year earlier.
What is Central Milton Keynes Medical Centre's CQC rating?
Good overall, published in July 2018.
How many GPs does Central Milton Keynes Medical Centre have?
9.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,161 patients per GP against 2,171 across England.
Are appointments at Central Milton Keynes Medical Centre face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Milton Keynes Medical Centre's phone number?
01908 605775.