Walnut Tree Health Centre, Milton Keynes: patient reviews and CQC rating
Walnut Tree Health Centre is a GP practice in Milton Keynes with 15,015 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 4.6 full-time-equivalent qualified GPs, or 3,283 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Walnut Tree Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. With 106 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 12th of the 22 practices in Milton Keynes with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (68%). 106 patients answered the survey (response rate 25%).
| Survey question | Walnut Tree Health Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 59% | 52% | 57% |
| Easy to contact via the website | 64% | 60% | 58% |
| Easy to contact via the NHS App | 58% | 52% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 73% | 71% | 73% |
| Wait for appointment about right | 64% | 69% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Walnut Tree Health Centre is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,015 patients were registered at Walnut Tree Health Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 3,283 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 3.0 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 8.2 |
| August 2024 | 4.6 | 6.7 |
| August 2025 | 4.6 | 7.3 |
| August 2026 | 4.6 | 7.3 |
From June 2026 to August 2026 the practice recorded 5,537 appointments a month, or 369 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 31% took place on the day they were booked and 21% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Walnut Tree Health Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 369 | 521 | 510 |
| Face to face | 74% | 62% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 21% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and chronic kidney disease (1.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.9% | 14.3% |
| High blood pressure | All ages | 11.2% | 15.2% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| COPD | All ages | 1.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
Walnut Tree Health Centre, Blackberry Court,, Milton Keynes, MK7 7PB. Phone: 01908 691123. Website: www.walnuttreehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Milton Keynes Village Surgery | 2.5 km | 84% |
| Brooklands Health Centre | 2.9 km | 55% |
| The Grove Surgery | 3.0 km | 77% |
| Asplands Medical Centre | 3.0 km | 87% |
| Ashfield Medical Centre | 3.2 km | 62% |
- Asplands Medical Centre (87% overall experience good)
- Fishermead Medical Centre (79% overall experience good)
How do patients rate Walnut Tree Health Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Walnut Tree Health Centre as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Walnut Tree Health Centre?
15,015 patients were registered in September 2026, down 0.9% on a year earlier.
What is Walnut Tree Health Centre's CQC rating?
Good overall, published in October 2016.
How many GPs does Walnut Tree Health Centre have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,283 patients per GP against 2,171 across England.
Are appointments at Walnut Tree Health Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Walnut Tree Health Centre's phone number?
01908 691123.