Greensand Health Centre - Linton, Maidstone: patient reviews and CQC rating
Greensand Health Centre - Linton is a GP practice in Maidstone with 25,718 registered patients (September 2026). In the 2026 GP Patient Survey, 47% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). It has 9.2 full-time-equivalent qualified GPs, or 2,811 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greensand Health Centre - Linton
Its result closest to England is the share who found it easy to contact the practice through its website: 51%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 32%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 15th of the 15 practices in Maidstone with 50 or more responses. 21% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (60%). 177 patients answered the survey (response rate 35%).
| Survey question | Greensand Health Centre - Linton | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 47% | 73% | 77% |
| Easy to contact by phone | 21% | 48% | 57% |
| Easy to contact via the website | 51% | 52% | 58% |
| Easy to contact via the NHS App | 37% | 50% | 54% |
| Reception team helpful | 58% | 82% | 85% |
| Last contact good | 55% | 67% | 73% |
| Wait for appointment about right | 32% | 65% | 69% |
| Listened to well | 68% | 85% | 87% |
| Treated with care and concern | 70% | 84% | 86% |
| Confidence and trust in the clinician | 79% | 91% | 93% |
| Needs met | 75% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 147 responses rated the practice good or very good (England: 92%).
25,718 patients were registered at Greensand Health Centre - Linton in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 2,811 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 7.7 nurses and 16.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 5.2 | 5.2 |
| August 2025 | 7.5 | 7.5 |
| August 2026 | 9.2 | 11.8 |
From June 2026 to August 2026 the practice recorded 9,707 appointments a month, or 377 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 28% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Greensand Health Centre - Linton | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 457 | 510 |
| Face to face | 86% | 62% | 63% |
| Same day as booked | 28% | 41% | 45% |
| More than 28 days after booking | 15% | 7% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.7% against 4.6%), cancer (5.4% against 3.8%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% |
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
Greensand Health Centre - Linton, Greensand Health Centre, Heath Road, Linton, Maidstone, ME17 4NU. Phone: 01622 745585.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Mote Medical Practice | 3.3 km | 61% |
| Wallis Avenue | 3.5 km | 72% |
| Shepway Medical Centre | 3.7 km | 90% |
| The College Practice | 4.4 km | 59% |
| Blackthorn Medical Centre | 4.5 km | 83% |
How do patients rate Greensand Health Centre - Linton?
In the 2026 GP Patient Survey, 47% of patients described their overall experience of Greensand Health Centre - Linton as good, below the England figure of 77%. 21% found it easy to get through by phone.
How many patients are registered at Greensand Health Centre - Linton?
25,718 patients were registered in September 2026, up 0.1% on a year earlier.
How many GPs does Greensand Health Centre - Linton have?
9.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,811 patients per GP against 2,171 across England.
Are appointments at Greensand Health Centre - Linton face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greensand Health Centre - Linton's phone number?
01622 745585.