St Quintin Health Centre, London: patient reviews and CQC rating
St Quintin Health Centre is a GP practice in London with 4,098 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). It has 2.3 full-time-equivalent qualified GPs, or 1,801 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Quintin Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who described their overall experience of the practice as good: 74%, against 77% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 435th of the 648 practices in London with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (83%). 112 patients answered the survey (response rate 17%).
| Survey question | St Quintin Health Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 78% | 62% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 72% | 54% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 72% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
4,098 patients were registered at St Quintin Health Centre in September 2026, up 8.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,801 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.2 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,314 appointments a month, or 809 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 55% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | St Quintin Health Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 809 | 469 | 510 |
| Face to face | 72% | 60% | 63% |
| Same day as booked | 55% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 1% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%). It has a lower share for atrial fibrillation (0.8% against 2.2%), heart failure (0.5% against 1.1%) and stroke or TIA (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 28.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% |
| High blood pressure | All ages | 9.3% | 15.2% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Diabetes | 17+ yrs | 4.5% | 7.9% |
| Cancer | All ages | 2.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| COPD | All ages | 1.3% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.7% | 74.9% |
St Quintin Health Centre, St. Quintin Avenue, London, W10 6NX. Phone: 020 8960 5677.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| North Kensington Medical Centre | 0.0 km | 87% |
| Exmoor Surgery | 0.4 km | 83% |
| Barlby Surgery | 0.4 km | 63% |
| The Foreland Medical Centre | 0.9 km | 72% |
| Hammersmith & Fulham Centres for Health | 1.0 km | 64% |
- Colville Health Centre (91% overall experience good)
- Dr Rachael Garner (85% overall experience good)
- Exmoor Surgery (83% overall experience good)
- Golborne Medical Centre (92% overall experience good)
- The Foreland Medical Centre (72% overall experience good)
How do patients rate St Quintin Health Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of St Quintin Health Centre as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at St Quintin Health Centre?
4,098 patients were registered in September 2026, up 8.6% on a year earlier.
How many GPs does St Quintin Health Centre have?
2.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,801 patients per GP against 2,171 across England.
Are appointments at St Quintin Health Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Quintin Health Centre's phone number?
020 8960 5677.