Nightingale House Surgery, London: patient reviews and CQC rating
Nightingale House Surgery is a GP practice in London with 5,846 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.9 full-time-equivalent qualified GPs, or 2,049 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nightingale House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. With 105 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 359th of the 648 practices in London with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (74%). 105 patients answered the survey (response rate 17%).
| Survey question | Nightingale House Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 56% | 57% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 63% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 80% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Nightingale House Surgery is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,846 patients were registered at Nightingale House Surgery in September 2026, down 5.3% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,049 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,310 appointments a month, or 395 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 29% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Nightingale House Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 395 | 469 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%) and diabetes (10.9% against 7.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.2% against 0.6%) and chronic kidney disease (2.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 39.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.2% | 74.9% |
Nightingale House Surgery, 1-3 Nightingale Road, Edmonton, London, N9 8AJ. Phone: 020 8805 9997. Website: www.nightingalehousesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| MHP - Forest Road Group Practice | 0.8 km | 58% |
| The Bounces Road Surgery | 0.8 km | 88% |
| Boundary House Surgery | 0.8 km | 72% |
| Dr Mohammed Abedi | 0.9 km | 67% |
| Eagle House Surgery | 1.1 km | 57% |
- Cockfosters Medical Centre (69% overall experience good)
- Eagle House Surgery (57% overall experience good)
- Green Cedars Medical Services (63% overall experience good)
- Highlands Practice (67% overall experience good)
- MHP - Forest Road Group Practice (58% overall experience good)
- Medicus Select Care NCL- SAS Location 1 (40% overall experience good)
- Oakwood Medical Centre (78% overall experience good)
- The Bounces Road Surgery (88% overall experience good)
- The Southgate Surgery (66% overall experience good)
How do patients rate Nightingale House Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Nightingale House Surgery as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Nightingale House Surgery?
5,846 patients were registered in September 2026, down 5.3% on a year earlier.
What is Nightingale House Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Nightingale House Surgery have?
2.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,049 patients per GP against 2,171 across England.
Are appointments at Nightingale House Surgery face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nightingale House Surgery's phone number?
020 8805 9997.