MHP - Forest Road Group Practice, London: patient reviews and CQC rating
MHP - Forest Road Group Practice is a GP practice in London with 93,478 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 40.6 full-time-equivalent qualified GPs, or 2,305 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about MHP - Forest Road Group Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 88%, below the England figure of 93%. Its weakest is the share who found it easy to contact the practice through its website: 23%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 620th of the 648 practices in London with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (59%). 130 patients answered the survey (response rate 19%).
| Survey question | MHP - Forest Road Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 58% | 75% | 77% |
| Easy to contact by phone | 30% | 62% | 57% |
| Easy to contact via the website | 23% | 57% | 58% |
| Easy to contact via the NHS App | 26% | 54% | 54% |
| Reception team helpful | 62% | 83% | 85% |
| Last contact good | 42% | 73% | 73% |
| Wait for appointment about right | 46% | 68% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 68% of 681 responses rated the practice good or very good (England: 92%).
CQC's overall rating for MHP - Forest Road Group Practice is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
93,478 patients were registered at MHP - Forest Road Group Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 40.6 full-time-equivalent qualified GPs, there are 2,305 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 10.8 nurses and 9.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 33.8 | 37.6 |
| August 2024 | 35.2 | 38.4 |
| August 2025 | 39.3 | 42.5 |
| August 2026 | 40.6 | 43.8 |
From June 2026 to August 2026 the practice recorded 49,262 appointments a month, or 527 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | MHP - Forest Road Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 527 | 469 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 60% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.3% against 1.0%). It has a lower share for osteoporosis (0.4% against 1.2%), peripheral arterial disease (0.3% against 0.6%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.4% | 74.9% |
MHP - Forest Road Group Practice, 1st Floor, Forest Primary Care Centre, 308a Hertford Road, London, N9 7HD. Phone: 020 8344 4550.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Bounces Road Surgery | 0.0 km | 88% |
| Boundary House Surgery | 0.0 km | 72% |
| Nightingale House Surgery | 0.8 km | 78% |
| Latymer Road Surgery | 1.0 km | 61% |
| Dr Tuljaram Patalay | 1.1 km | 78% |
- Cockfosters Medical Centre (69% overall experience good)
- Eagle House Surgery (57% overall experience good)
- Green Cedars Medical Services (63% overall experience good)
- Highlands Practice (67% overall experience good)
- Medicus Select Care NCL- SAS Location 1 (40% overall experience good)
- Nightingale House Surgery (78% overall experience good)
- Oakwood Medical Centre (78% overall experience good)
- The Bounces Road Surgery (88% overall experience good)
- The Southgate Surgery (66% overall experience good)
How do patients rate MHP - Forest Road Group Practice?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of MHP - Forest Road Group Practice as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at MHP - Forest Road Group Practice?
93,478 patients were registered in September 2026, down 0.7% on a year earlier.
What is MHP - Forest Road Group Practice's CQC rating?
Good overall, published in August 2022.
How many GPs does MHP - Forest Road Group Practice have?
40.6 full-time-equivalent qualified GPs (65 qualified GPs by headcount), which is 2,305 patients per GP against 2,171 across England.
Are appointments at MHP - Forest Road Group Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is MHP - Forest Road Group Practice's phone number?
020 8344 4550.