Glebe Road Surgery - Botting, London: patient reviews and CQC rating
Glebe Road Surgery - Botting is a GP practice in London with 9,202 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 6.8 full-time-equivalent qualified GPs, or 1,346 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glebe Road Surgery - Botting
Its best result against England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 32%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 385th of the 648 practices in London with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (80%). 100 patients answered the survey (response rate 24%).
| Survey question | Glebe Road Surgery - Botting | South West London | England |
|---|---|---|---|
| Overall experience good | 76% | 81% | 77% |
| Easy to contact by phone | 38% | 64% | 57% |
| Easy to contact via the website | 42% | 64% | 58% |
| Easy to contact via the NHS App | 32% | 57% | 54% |
| Reception team helpful | 76% | 87% | 85% |
| Last contact good | 68% | 77% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Glebe Road Surgery - Botting is Good, published in October 2016. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,202 patients were registered at Glebe Road Surgery - Botting in September 2026, down 7.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,346 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 2.0 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 7.5 |
| August 2024 | 6.5 | 7.3 |
| August 2025 | 6.5 | 7.6 |
| August 2026 | 6.8 | 8.5 |
From June 2026 to August 2026 the practice recorded 2,556 appointments a month, or 278 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 39% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Glebe Road Surgery - Botting | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 278 | 434 | 510 |
| Face to face | 76% | 58% | 63% |
| Same day as booked | 39% | 46% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.0% against 3.8%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for a learning disability (0.2% against 0.6%), diabetes (3.7% against 7.9%) and osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 10.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.7 years for women and 83.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Cancer | All ages | 5.0% | 3.8% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Diabetes | 17+ yrs | 3.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
Glebe Road Surgery - Botting, 1 Glebe Road, Barnes, London, SW13 0DR. Phone: 020 8748 1065. Website: www.gleberoadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Essex House Surgery - Flood | 0.4 km | 75% |
| Grove Park Surgery | 1.8 km | 64% |
| The Surgery - Dr Mangwana and Partners | 1.9 km | 78% |
| Dr Jezierski & Partners | 2.0 km | 95% |
| Dr Johnson & Partners | 2.0 km | 83% |
- Dr Jezierski & Partners (95% overall experience good)
- Dr Johnson & Partners (83% overall experience good)
- Essex House Surgery - Flood (75% overall experience good)
How do patients rate Glebe Road Surgery - Botting?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Glebe Road Surgery - Botting as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Glebe Road Surgery - Botting?
9,202 patients were registered in September 2026, down 7.1% on a year earlier.
What is Glebe Road Surgery - Botting's CQC rating?
Good overall, published in October 2016.
How many GPs does Glebe Road Surgery - Botting have?
6.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,346 patients per GP against 2,171 across England.
Are appointments at Glebe Road Surgery - Botting face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glebe Road Surgery - Botting's phone number?
020 8748 1065.