Dr Johnson & Partners, London: patient reviews and CQC rating
Dr Johnson & Partners is a GP practice in London with 10,988 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 7.1 full-time-equivalent qualified GPs, or 1,550 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Johnson & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 204th of the 648 practices in London with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (82%). 115 patients answered the survey (response rate 30%).
| Survey question | Dr Johnson & Partners | South West London | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 67% | 64% | 57% |
| Easy to contact via the website | 60% | 64% | 58% |
| Easy to contact via the NHS App | 62% | 57% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 76% | 77% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 387 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Johnson & Partners is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,988 patients were registered at Dr Johnson & Partners in September 2026, down 6.3% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 1,550 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 1.1 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 7.3 |
| August 2024 | 7.1 | 8.6 |
| August 2025 | 7.1 | 9.0 |
| August 2026 | 7.1 | 8.8 |
From June 2026 to August 2026 the practice recorded 4,628 appointments a month, or 421 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 37% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Johnson & Partners | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 434 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 37% | 46% | 45% |
| More than 28 days after booking | 6% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), a learning disability (0.2% against 0.6%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 87.1 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.7% | 14.3% |
| High blood pressure | All ages | 8.6% | 15.2% |
| Cancer | All ages | 4.4% | 3.8% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| COPD | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.9% | 74.9% |
Dr Johnson & Partners, Sheen Lane Health Centre, Sheen Lane, East Sheen, London, SW14 8LP. Phone: 020 8876 4086. Website: www.sheensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Jezierski & Partners | 0.0 km | 95% |
| Dr Mojgan Fitzmaurice | 1.5 km | 68% |
| Essex House Surgery - Flood | 1.6 km | 75% |
| Grove Park Surgery | 1.8 km | 64% |
| Seymour House Surgery - Hudson | 1.8 km | 84% |
- Dr Jezierski & Partners (95% overall experience good)
- Essex House Surgery - Flood (75% overall experience good)
- Glebe Road Surgery - Botting (76% overall experience good)
How do patients rate Dr Johnson & Partners?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Dr Johnson & Partners as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Dr Johnson & Partners?
10,988 patients were registered in September 2026, down 6.3% on a year earlier.
What is Dr Johnson & Partners's CQC rating?
Good overall, published in September 2016.
How many GPs does Dr Johnson & Partners have?
7.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,550 patients per GP against 2,171 across England.
Are appointments at Dr Johnson & Partners face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Johnson & Partners's phone number?
020 8876 4086.