Dr John Segarajasinghe, London: patient reviews and CQC rating
Dr John Segarajasinghe is a GP practice in London with 2,025 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.4 full-time-equivalent qualified GPs, or 844 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr John Segarajasinghe
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 87th of the 648 practices in London with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (92%). 90 patients answered the survey (response rate 21%).
| Survey question | Dr John Segarajasinghe | West and North London | England |
|---|---|---|---|
| Overall experience good | 88% | 75% | 77% |
| Easy to contact by phone | 71% | 62% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 92% | 73% | 73% |
| Wait for appointment about right | 92% | 68% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
CQC's overall rating for Dr John Segarajasinghe is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,025 patients were registered at Dr John Segarajasinghe in September 2026, down 4.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 844 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 4.5 |
| August 2025 | 2.4 | 4.3 |
| August 2026 | 2.4 | 2.9 |
From June 2026 to August 2026 the practice recorded 1,036 appointments a month, or 512 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 61% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Dr John Segarajasinghe | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 512 | 469 | 510 |
| Face to face | 48% | 60% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 1% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.8% against 1.0%) and depression (23.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 25.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.5% | 14.3% |
| High blood pressure | All ages | 15.3% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Dr John Segarajasinghe, Finsbury Health Centre, 17 Pine Street, London, EC1R 0LP. Phone: 020 7713 5256. Website: www.pinestreetpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clerkenwell Medical Practice | 0.0 km | 79% |
| Amwell Group Practice | 0.4 km | 82% |
| Gray’s Inn Medical Group Chancery Lane | 0.5 km | 80% |
| The Holborn Medical Centre | 0.7 km | 88% |
| The Bloomsbury Surgery | 1.0 km | 67% |
- Amwell Group Practice (82% overall experience good)
- Barnsbury Medical Practice (85% overall experience good)
- City Road Medical Centre (66% overall experience good)
- Clerkenwell Medical Practice (79% overall experience good)
- Killick Street Health Centre (83% overall experience good)
- Ritchie Street Group Practice (70% overall experience good)
How do patients rate Dr John Segarajasinghe?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Dr John Segarajasinghe as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Dr John Segarajasinghe?
2,025 patients were registered in September 2026, down 4.8% on a year earlier.
What is Dr John Segarajasinghe's CQC rating?
Good overall, published in February 2017.
How many GPs does Dr John Segarajasinghe have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 844 patients per GP against 2,171 across England.
Are appointments at Dr John Segarajasinghe face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr John Segarajasinghe's phone number?
020 7713 5256.