Central Park Surgery, London: patient reviews and CQC rating
Central Park Surgery is a GP practice in London with 9,245 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 2.8 full-time-equivalent qualified GPs, or 3,296 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Park Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 41%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 572nd of the 648 practices in London with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (60%). 106 patients answered the survey (response rate 13%).
| Survey question | Central Park Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 64% | 71% | 77% |
| Easy to contact by phone | 45% | 55% | 57% |
| Easy to contact via the website | 46% | 53% | 58% |
| Easy to contact via the NHS App | 43% | 50% | 54% |
| Reception team helpful | 65% | 79% | 85% |
| Last contact good | 55% | 67% | 73% |
| Wait for appointment about right | 41% | 62% | 69% |
| Listened to well | 76% | 83% | 87% |
| Treated with care and concern | 73% | 82% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 80% | 87% | 90% |
In the Friends and Family Test for July 2026, 88% of 82 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Central Park Surgery is Good, published in February 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,245 patients were registered at Central Park Surgery in September 2026, down 6.8% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,296 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.0 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 3.9 |
| August 2024 | 2.8 | 4.7 |
| August 2025 | 2.8 | 6.9 |
| August 2026 | 2.8 | 6.5 |
From June 2026 to August 2026 the practice recorded 3,893 appointments a month, or 421 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 36% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Central Park Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 421 | 456 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 36% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.6% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 32.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 12.6% | 7.9% |
| High blood pressure | All ages | 11.7% | 15.2% |
| Depression | 18+ yrs | 6.1% | 14.3% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.6% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| COPD | All ages | 0.5% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Central Park Surgery, 576 Green Street, London, E13 9DA. Phone: 020 3668 0788. Website: www.newhammedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Aspire Medical Centre | 0.0 km | 69% |
| Boleyn Medical Centre | 0.4 km | 70% |
| Dr Ajith Azad, Dr Sajith Azad and Dr NM Mohamed Faiz | 0.4 km | 83% |
| Market Street Health Group | 0.5 km | 51% |
| Lathom Road Medical Centre | 0.6 km | 76% |
- Aspire Medical Centre (69% overall experience good)
- Boleyn Medical Centre (70% overall experience good)
- Dr Ajith Azad, Dr Sajith Azad and Dr NM Mohamed Faiz (83% overall experience good)
- Greengate Medical Centre (82% overall experience good)
- Market Street Health Group (51% overall experience good)
- The Project Surgery (73% overall experience good)
How do patients rate Central Park Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Central Park Surgery as good, below the England figure of 77%. 45% found it easy to get through by phone.
How many patients are registered at Central Park Surgery?
9,245 patients were registered in September 2026, down 6.8% on a year earlier.
What is Central Park Surgery's CQC rating?
Good overall, published in February 2019.
How many GPs does Central Park Surgery have?
2.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,296 patients per GP against 2,171 across England.
Are appointments at Central Park Surgery face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Park Surgery's phone number?
020 3668 0788.