Boleyn Medical Centre, London: patient reviews and CQC rating

Boleyn Medical Centre is a GP practice in London with 11,901 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 3.2 full-time-equivalent qualified GPs, or 3,766 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Boleyn Medical Centre

Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Its weakest is the share who said the wait for their last appointment was about right: 51%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.

On overall experience it is 497th of the 648 practices in London with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (64%). 106 patients answered the survey (response rate 14%).

Survey questionBoleyn Medical CentreNorth East LondonEngland
Overall experience good70%71%77%
Easy to contact by phone42%55%57%
Easy to contact via the website42%53%58%
Easy to contact via the NHS App47%50%54%
Reception team helpful75%79%85%
Last contact good58%67%73%
Wait for appointment about right51%62%69%
Listened to well78%83%87%
Treated with care and concern72%82%86%
Confidence and trust in the clinician87%91%93%
Needs met75%87%90%

In the Friends and Family Test for July 2026, 75% of 89 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Boleyn Medical Centre is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (December 2020).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

11,901 patients were registered at Boleyn Medical Centre in September 2026, down 8.4% on a year earlier (England: down 1.1%).

7% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 3,766 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 2.8 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.23.2
August 20243.23.2
August 20253.23.2
August 20263.23.2

From June 2026 to August 2026 the practice recorded 4,308 appointments a month, or 362 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 19% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

58% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.

MeasureBoleyn Medical CentreNorth East LondonEngland
Appointments per 1,000 patients a month362456510
Face to face54%58%63%
Same day as booked19%46%45%
More than 28 days after booking1%2%5%
Did not attend10%7%4%

Compared with England, the practice has a higher share of patients on its registers for diabetes (10.9% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and atrial fibrillation (0.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 34.2 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.5 years for women and 77.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Diabetes17+ yrs10.9%7.9%
High blood pressureAll ages9.3%15.2%
Depression18+ yrs6.7%14.3%
Asthma6+ yrs4.9%6.6%
Chronic kidney disease18+ yrs2.8%4.6%
Coronary heart diseaseAll ages1.7%3.0%
CancerAll ages1.0%3.8%
Serious mental illnessAll ages1.0%1.0%
Stroke and TIAAll ages0.7%1.9%
COPDAll ages0.6%1.9%
Atrial fibrillationAll ages0.5%2.2%
Rheumatoid arthritis16+ yrs0.4%0.8%
Learning disabilityAll ages0.4%0.6%
Heart failureAll ages0.3%1.1%
Epilepsy18+ yrs0.3%0.8%
DementiaAll ages0.2%0.8%
Palliative careAll ages0.1%0.6%
Peripheral arterial diseaseAll ages0.1%0.6%
Osteoporosis50+ yrs0.1%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2550.8%72.9%
Breast cancer screening (women aged 53 to 70)2024/2547.6%72.2%
Cervical screening (women aged 25 to 49)2023/2453.3%67.5%
Cervical screening (women aged 50 to 64)2023/2472.7%74.9%

86% of the practice's patients live in the E6 postcode district, followed by E13 (9%), E7 (2%) and E12 (2%). 99% live in Newham, the council area the practice is in.

Postcode districtRegistered patientsShare
E610,34286%
E131,0439%
E72212%
E122082%

Boleyn Medical Centre, 152 Barking Road, East Ham, London, E6 3BD. Phone: 020 8475 8500. Website: www.boleynmedicalcentre.co.uk.

How do patients rate Boleyn Medical Centre?

In the 2026 GP Patient Survey, 70% of patients described their overall experience of Boleyn Medical Centre as good, against 77% across England. 42% found it easy to get through by phone.

How many patients are registered at Boleyn Medical Centre?

11,901 patients were registered in September 2026, down 8.4% on a year earlier.

What is Boleyn Medical Centre's CQC rating?

Good overall, published in June 2022.

How many GPs does Boleyn Medical Centre have?

3.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,766 patients per GP against 2,171 across England.

Are appointments at Boleyn Medical Centre face to face?

54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Boleyn Medical Centre's phone number?

020 8475 8500.

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<a href="https://localgps.co.uk/london/boleyn-medical-centre">https://localgps.co.uk/london/boleyn-medical-centre</a>