Manor Park Medical Practice, Leicester: patient reviews and CQC rating
Manor Park Medical Practice is a GP practice in Leicester with 13,842 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in January 2023. It has 5.6 full-time-equivalent qualified GPs, or 2,490 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manor Park Medical Practice
Its result closest to England is the share who said their needs were met at their last appointment: 86%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 44%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 60th of the 79 practices in Leicester with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 24 points higher than in 2025 (40%). 88 patients answered the survey (response rate 13%).
| Survey question | Manor Park Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 64% | 73% | 77% |
| Easy to contact by phone | 32% | 51% | 57% |
| Easy to contact via the website | 35% | 51% | 58% |
| Easy to contact via the NHS App | 38% | 51% | 54% |
| Reception team helpful | 77% | 82% | 85% |
| Last contact good | 44% | 67% | 73% |
| Wait for appointment about right | 51% | 65% | 69% |
| Listened to well | 77% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 71% of 31 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Manor Park Medical Practice is Requires Improvement, published in January 2023. 2 key questions are rated differently: Safe Good and Well-led Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Effective | Requires Improvement |
13,842 patients were registered at Manor Park Medical Practice in September 2026, down 2.2% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,490 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 4.9 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 5.6 |
| August 2024 | 5.6 | 5.6 |
| August 2025 | 5.6 | 6.6 |
| August 2026 | 5.6 | 7.7 |
From June 2026 to August 2026 the practice recorded 10,719 appointments a month, or 774 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 24% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Manor Park Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 774 | 550 | 510 |
| Face to face | 99% | 72% | 63% |
| Same day as booked | 24% | 41% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.8% against 7.9%), a learning disability (0.8% against 0.6%) and chronic kidney disease (5.7% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 30.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 13.8% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.8% | 3.8% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Manor Park Medical Practice, 573 Melton Road, Thurmaston, Leicester, LE4 8EA. Phone: 0116 269 6765. Website: www.manorparkmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beaumont Leys Health Centre | 1.0 km | 60% |
| Beaumont Lodge Medical Practice | 1.2 km | 81% |
| Groby Road Medical Centre | 1.4 km | 64% |
| Broadhurst Street Medical Practice | 1.7 km | 80% |
| Cossington Park Surgery | 1.7 km | 70% |
- Beaumont Lodge Medical Practice (81% overall experience good)
- Fosse Medical Centre (82% overall experience good)
- Highfield Surgery (73% overall experience good)
How do patients rate Manor Park Medical Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Manor Park Medical Practice as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Manor Park Medical Practice?
13,842 patients were registered in September 2026, down 2.2% on a year earlier.
What is Manor Park Medical Practice's CQC rating?
Requires Improvement overall, published in January 2023.
How many GPs does Manor Park Medical Practice have?
5.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,490 patients per GP against 2,171 across England.
Are appointments at Manor Park Medical Practice face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manor Park Medical Practice's phone number?
0116 269 6765.