Stock Surgery, Ingatestone: patient reviews and CQC rating
Stock Surgery is a GP practice in Ingatestone with 4,813 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.2 full-time-equivalent qualified GPs, or 1,142 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stock Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
85% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (91%). 111 patients answered the survey (response rate 40%).
| Survey question | Stock Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 85% | 50% | 57% |
| Easy to contact via the website | 58% | 56% | 58% |
| Easy to contact via the NHS App | 62% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 92% | 84% | 87% |
| Treated with care and concern | 91% | 83% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Stock Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,813 patients were registered at Stock Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,142 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 2.3 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 2,038 appointments a month, or 423 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 20% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Stock Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 480 | 510 |
| Face to face | 84% | 69% | 63% |
| Same day as booked | 20% | 45% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.2% against 4.6%), atrial fibrillation (3.4% against 2.2%) and stroke or TIA (2.7% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%), serious mental illness (0.5% against 1.0%) and depression (10.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.0 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Stock Surgery, Common Road, Stock, Ingatestone, CM4 9NF. Phone: 01277 289400. Website: www.stocksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Queens Park Surgery | 3.9 km | 83% |
| Billericay Medical Practice | 4.2 km | 78% |
| The New Surgery | 4.3 km | 78% |
| The New Folly Surgery | 4.4 km | 66% |
| Western Road Surgery | 4.8 km | 84% |
- Baddow Village Surgery (84% overall experience good)
- Beauchamp House Surgery (77% overall experience good)
- Whitley House (90% overall experience good)
How do patients rate Stock Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Stock Surgery as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Stock Surgery?
4,813 patients were registered in September 2026, up 1.0% on a year earlier.
What is Stock Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Stock Surgery have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,142 patients per GP against 2,171 across England.
Are appointments at Stock Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stock Surgery's phone number?
01277 289400.