Chelmsford City Health PCN: primary care network practices and patient survey
Chelmsford City Health PCN is a primary care network of 4 GP practices with 44,490 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,788 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Chelmsford City Health PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Beauchamp House Surgery to 91% at Stock Surgery, with a median of 87% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Stock Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Stock Surgery | 4,813 | 91% | 85% | Good | 1,142 |
| Whitley House | 14,564 | 90% | 65% | Good | 2,185 |
| Baddow Village Surgery | 13,492 | 84% | 72% | Good | 1,331 |
| Beauchamp House Surgery | 11,621 | 77% | 51% | Good | 3,005 |
Results for the network as a whole, from 449 responses, against Essex and England.
| Survey question | Chelmsford City Health PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 66% | 50% | 57% |
| Easy to contact via the website | 68% | 56% | 58% |
| Easy to contact via the NHS App | 58% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 84% | 70% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,788 registered patients per full-time-equivalent qualified GP in Chelmsford City Health PCN, fewer than England's 2,171 and Essex's 2,514. Practices recorded 467 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | Chelmsford City Health PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 1,788 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 467 | 480 | 510 |
| Face-to-face appointments | 73% | 69% | 63% |
| Same day as booked | 45% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Chelmsford City Health PCN is chronic kidney disease (5.8% against 4.6%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | Chelmsford City Health PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% | 7,343 |
| Depression | 18+ yrs | 12.3% | 14.3% | 4,512 |
| Diabetes | 17+ yrs | 7.1% | 7.9% | 2,642 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 2,830 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 2,148 |
| Cancer | All ages | 3.9% | 3.8% | 1,770 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,250 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,121 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 957 |
| COPD | All ages | 1.5% | 1.9% | 698 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 221 |
| Heart failure | All ages | 1.0% | 1.1% | 442 |
| Serious mental illness | All ages | 0.9% | 1.0% | 428 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 331 |
| Dementia | All ages | 0.8% | 0.8% | 365 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 303 |
| Palliative care | All ages | 0.5% | 0.6% | 230 |
| Learning disability | All ages | 0.5% | 0.6% | 206 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 205 |
- Aegros Health PCN (4 practices)
- Chelmer PCN (4 practices)
- Chelmsford West PCN (2 practices)
- Dengie & South Woodham Ferrers PCN (6 practices)
Which practices are in Chelmsford City Health PCN?
Baddow Village Surgery, Beauchamp House Surgery, Stock Surgery and Whitley House.
How do patients rate Chelmsford City Health PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Chelmsford City Health PCN cover?
44,490 registered patients across 4 practices in September 2026.
How many patients per GP does Chelmsford City Health PCN have?
1,788 per full-time-equivalent qualified GP, against 2,171 across England.