Beauchamp House Surgery, Chelmsford: patient reviews and CQC rating
Beauchamp House Surgery is a GP practice in Chelmsford with 11,621 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.9 full-time-equivalent qualified GPs, or 3,005 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beauchamp House Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 84%, below the England figure of 93%. Of the 11 results in the table, 2 are above England and 3 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 8th of the 15 practices in Chelmsford with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (66%). 123 patients answered the survey (response rate 30%).
| Survey question | Beauchamp House Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 51% | 50% | 57% |
| Easy to contact via the website | 72% | 56% | 58% |
| Easy to contact via the NHS App | 63% | 51% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 74% | 70% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 82% | 84% | 87% |
| Treated with care and concern | 79% | 83% | 86% |
| Confidence and trust in the clinician | 84% | 91% | 93% |
| Needs met | 83% | 89% | 90% |
CQC's overall rating for Beauchamp House Surgery is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,621 patients were registered at Beauchamp House Surgery in September 2026, down 3.6% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 3,005 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 2.0 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 5.7 |
| August 2024 | 3.6 | 7.9 |
| August 2025 | 3.9 | 8.6 |
| August 2026 | 3.9 | 7.7 |
From June 2026 to August 2026 the practice recorded 5,963 appointments a month, or 513 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Beauchamp House Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 513 | 480 | 510 |
| Face to face | 72% | 69% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%) and epilepsy (1.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 13.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Beauchamp House Surgery, 37 Baddow Road, Chelmsford, CM2 0DB. Phone: 01245 262255. Website: www.beauchamphouse.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sutherland Lodge Surgery | 0.6 km | 49% |
| Rivermead Gate Medical Centre | 1.2 km | 68% |
| Whitley House | 1.5 km | 90% |
| Chelmer Village Surgery | 2.1 km | 66% |
| Baddow Village Surgery | 2.2 km | 84% |
- Baddow Village Surgery (84% overall experience good)
- Stock Surgery (91% overall experience good)
- Whitley House (90% overall experience good)
How do patients rate Beauchamp House Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Beauchamp House Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Beauchamp House Surgery?
11,621 patients were registered in September 2026, down 3.6% on a year earlier.
What is Beauchamp House Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does Beauchamp House Surgery have?
3.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,005 patients per GP against 2,171 across England.
Are appointments at Beauchamp House Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beauchamp House Surgery's phone number?
01245 262255.