The Trinity Medical Practice, Chelmsford: patient reviews and CQC rating
The Trinity Medical Practice is a GP practice in Chelmsford with 4,280 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2017. It has 1.3 full-time-equivalent qualified GPs, or 3,210 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Trinity Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 84%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 15 practices in Chelmsford with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 20 points higher than in 2025 (59%). 101 patients answered the survey (response rate 30%).
| Survey question | The Trinity Medical Practice | Essex | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 69% | 50% | 57% |
| Easy to contact via the website | 66% | 56% | 58% |
| Easy to contact via the NHS App | 68% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 72% | 70% | 73% |
| Wait for appointment about right | 84% | 70% | 69% |
| Listened to well | 91% | 84% | 87% |
| Treated with care and concern | 90% | 83% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 22 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Trinity Medical Practice is Outstanding, published in April 2017. 2 key questions are rated differently: Safe Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
4,280 patients were registered at The Trinity Medical Practice in September 2026, down 1.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 3,210 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 1.3 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 1,804 appointments a month, or 422 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 33% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Trinity Medical Practice | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 480 | 510 |
| Face to face | 68% | 69% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.6% against 14.3%) and asthma (8.4% against 6.6%). The practice's patients live in areas with an average deprivation score of 17.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.6% | 14.3% |
| High blood pressure | All ages | 16.5% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
The Trinity Medical Practice, 1 The Drive, Mayland, Chelmsford, CM3 6AB. Phone: 01621 745400.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| William Fisher Medical Centre | 5.2 km | 91% |
| The Burnham Surgery | 7.0 km | 81% |
| Blackwater Medical Centre | 7.3 km | 68% |
| Longfield Medical Centre | 7.5 km | 70% |
| Tillingham Medical Centre | 8.5 km | 83% |
- Greenwood and Wyncroft Surgery (83% overall experience good)
- Kingsway Surgery (75% overall experience good)
- The Burnham Surgery (81% overall experience good)
- Tillingham Medical Centre (83% overall experience good)
- William Fisher Medical Centre (91% overall experience good)
How do patients rate The Trinity Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Trinity Medical Practice as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at The Trinity Medical Practice?
4,280 patients were registered in September 2026, down 1.7% on a year earlier.
What is The Trinity Medical Practice's CQC rating?
Outstanding overall, published in April 2017.
How many GPs does The Trinity Medical Practice have?
1.3 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,210 patients per GP against 2,171 across England.
Are appointments at The Trinity Medical Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Trinity Medical Practice's phone number?
01621 745400.