Tillingham Medical Centre, Southminster: patient reviews and CQC rating
Tillingham Medical Centre is a GP practice in Southminster with 6,005 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Essex: 74%). It has 2.6 full-time-equivalent qualified GPs, or 2,277 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tillingham Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
78% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (93%). 116 patients answered the survey (response rate 35%).
| Survey question | Tillingham Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 78% | 50% | 57% |
| Easy to contact via the website | 69% | 56% | 58% |
| Easy to contact via the NHS App | 70% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 85% | 70% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 38 responses rated the practice good or very good (England: 92%).
6,005 patients were registered at Tillingham Medical Centre in September 2026, up 1.7% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,277 patients per GP, close to the England figure of 2,171 and Essex's 2,514. The practice also has 4.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 4.0 |
| August 2024 | 3.1 | 5.9 |
| August 2025 | 3.6 | 5.8 |
| August 2026 | 2.6 | 3.7 |
From June 2026 to August 2026 the practice recorded 4,078 appointments a month, or 679 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 35% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Tillingham Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 679 | 480 | 510 |
| Face to face | 52% | 69% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 13% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%), stroke or TIA (3.0% against 1.9%) and high blood pressure (23.2% against 15.2%). It has a lower share for osteoporosis (0.4% against 1.2%) and depression (9.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 21.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.2% | 15.2% |
| Diabetes | 17+ yrs | 11.0% | 7.9% |
| Depression | 18+ yrs | 9.2% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.3% | 74.9% |
Tillingham Medical Centre, 61 South Street, Tillingham, Southminster, CM0 7TH. Phone: 01621 778383. Website: www.dengiemedicalpartnership.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| William Fisher Medical Centre | 5.1 km | 91% |
| The Tollesbury Practice | 8.1 km | 76% |
| The Burnham Surgery | 8.3 km | 81% |
| The Trinity Medical Practice | 8.5 km | 79% |
| Mersea Island Medical Practice | 9.8 km | 91% |
- Greenwood and Wyncroft Surgery (83% overall experience good)
- Kingsway Surgery (75% overall experience good)
- The Burnham Surgery (81% overall experience good)
- The Trinity Medical Practice (79% overall experience good)
- William Fisher Medical Centre (91% overall experience good)
How do patients rate Tillingham Medical Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Tillingham Medical Centre as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Tillingham Medical Centre?
6,005 patients were registered in September 2026, up 1.7% on a year earlier.
How many GPs does Tillingham Medical Centre have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,277 patients per GP against 2,171 across England.
Are appointments at Tillingham Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tillingham Medical Centre's phone number?
01621 778383.