Mersea Island Medical Practice, Colchester: patient reviews and CQC rating
Mersea Island Medical Practice is a GP practice in Colchester with 6,970 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). It has 5.0 full-time-equivalent qualified GPs, or 1,394 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mersea Island Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 93%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 6 are above England and 1 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 22 practices in Colchester with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (74%). 109 patients answered the survey (response rate 39%).
| Survey question | Mersea Island Medical Practice | Essex | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 48% | 50% | 57% |
| Easy to contact via the website | 38% | 56% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 87% | 70% | 73% |
| Wait for appointment about right | 93% | 70% | 69% |
| Listened to well | 96% | 84% | 87% |
| Treated with care and concern | 95% | 83% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 325 responses rated the practice good or very good (England: 92%).
6,970 patients were registered at Mersea Island Medical Practice in September 2026, down 3.4% on a year earlier (England: down 1.1%).
40% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,394 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 3.0 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 8.5 |
| August 2024 | 5.7 | 8.6 |
| August 2025 | 5.4 | 9.9 |
| August 2026 | 5.0 | 8.4 |
From June 2026 to August 2026 the practice recorded 3,603 appointments a month, or 517 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 50% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Mersea Island Medical Practice | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 480 | 510 |
| Face to face | 90% | 69% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.7% against 1.2%), chronic kidney disease (12.6% against 4.6%) and atrial fibrillation (4.8% against 2.2%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.7 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 25.2% | 15.2% |
| Depression | 18+ yrs | 14.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 12.6% | 4.6% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Cancer | All ages | 7.9% | 3.8% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Atrial fibrillation | All ages | 4.8% | 2.2% |
| Osteoporosis | 50+ yrs | 4.7% | 1.2% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
100% of the practice's patients live in the CO5 postcode district. 100% live in Colchester, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| CO5 | 6,979 | 100% |
Mersea Island Medical Practice, 32 Kingsland Road, West Mersea, Colchester, CO5 8RA. Phone: 01206 382015.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Tollesbury Practice | 6.4 km | 76% |
| Colne Medical Centre | 7.9 km | 86% |
| Rowhedge & University of Essex Medical Practice | 9.0 km | 66% |
| Wivenhoe Medical Centre | 9.1 km | 73% |
| Tillingham Medical Centre | 9.8 km | 83% |
- Bluebell Surgery (77% overall experience good)
- Dr Abiodun Obisesan (76% overall experience good)
- Dr Hazim Ahmad (91% overall experience good)
- Highwoods Surgery (70% overall experience good)
- Mill Road Surgery (84% overall experience good)
- The Medical Centre (81% overall experience good)
How do patients rate Mersea Island Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Mersea Island Medical Practice as good, above the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Mersea Island Medical Practice?
6,970 patients were registered in September 2026, down 3.4% on a year earlier.
How many GPs does Mersea Island Medical Practice have?
5.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,394 patients per GP against 2,171 across England.
Are appointments at Mersea Island Medical Practice face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mersea Island Medical Practice's phone number?
01206 382015.