Bluebell Surgery, Colchester: patient reviews and CQC rating
Bluebell Surgery is a GP practice in Colchester with 1 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Essex: 74%). It has 1.1 full-time-equivalent qualified GPs, or 1 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bluebell Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 10th of the 22 practices in Colchester with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (82%). 100 patients answered the survey (response rate 21%).
| Survey question | Bluebell Surgery | Essex | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 81% | 50% | 57% |
| Easy to contact via the website | 64% | 56% | 58% |
| Easy to contact via the NHS App | 80% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 89% | 83% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 91% | 89% | 90% |
1 patients were registered at Bluebell Surgery in September 2026, down 100.0% on a year earlier (England: down 1.1%).
100% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 1 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,345 appointments a month, or 1,345,000 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Bluebell Surgery | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,345,000 | 480 | 510 |
| Face to face | 79% | 69% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 6% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.6% against 14.3%). It has a lower share for dementia (0.1% against 0.8%), osteoporosis (0.1% against 1.2%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.6% | 14.3% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.6% | 74.9% |
Bluebell Surgery, Bluebell Resource Centre, Jack Andrews Drive, Highwoods, Colchester, CO4 9YN. Phone: 01206 855222.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Highwoods Surgery | 0.6 km | 70% |
| Colchester Medical Limited | 1.7 km | 75% |
| Mill Road Surgery | 1.8 km | 84% |
| Colchester Medical Practice | 3.1 km | 87% |
| East Hill Surgery | 3.1 km | 83% |
- Dr Abiodun Obisesan (76% overall experience good)
- Dr Hazim Ahmad (91% overall experience good)
- Highwoods Surgery (70% overall experience good)
- Mersea Island Medical Practice (91% overall experience good)
- Mill Road Surgery (84% overall experience good)
- The Medical Centre (81% overall experience good)
How do patients rate Bluebell Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Bluebell Surgery as good, against 77% across England. 81% found it easy to get through by phone.
How many patients are registered at Bluebell Surgery?
1 patients were registered in September 2026, down 100.0% on a year earlier.
How many GPs does Bluebell Surgery have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1 patients per GP against 2,171 across England.
Are appointments at Bluebell Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bluebell Surgery's phone number?
01206 855222.